Monday, November 12, 2007


The great thing about LEGO SERIOUS PLAY is that is has so many adaptations to a range of different organisational situations. This is the first time that Australian businesses have use of this methodology through the official LEGO-r channels and what an opportunity it is!
We are currently using LEGO SERIOUS PLAY in the following cases:
1. We are delivering training to an organisation that needs to become more innovative and generate a culture of innovation in all teams. We have designed a day that includes De Bono's 6 hats thinking as well as some of the key principles of the LEGO methodology - working with hand-mind connections; inclusivity of all those in a meeting; effective brainstorming that moves from the individual to the group; differentiating between the different types of imagination and how these could be used effectively and also setting guiding principles for the facilitation of future innovation meetings.
2. We are also working with teams who are in a range of functional areas and who don't always see each other. How do they feel connected to the business goals and how do they establish a network amongst themselves so that they feel supported and not isolated. LEGO SERIOUS PLAY's real time team strategy day fits perfectly with this purpose and ensures that there is no more 'Lonely Guy' syndrome. Everyone becomes part of the system and feels that they are an important player in maintaining the system.
3. We are designing sessions that relate to culture change. One of Australia's top businesses wants to improve the team members' attitudes towards customer service. At present customer service representatives don't see the importance to the business of a strong customer service ethic and don't know how serving a customer better could in fact give them a more perfect day at work. They are currently stressed and face a range of conflict situations with no skills to resolve them. LEGO SERIOUS PLAY is going to be integrated into changing the outlook of the team members and their coordinators through a range of activities. These include allowing the team members to have a basic understanding of the Johari window and how these perceptions of themselves and how others perceive them are integrated into their total personality. There are also activities designed to allow the team members to build their own versions of team strategy and to feel how incidents from the outside have an impact on this strategy - they have the opportunity to act out how they would react in these situations and set their own team wisdom should these events occur.

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