tag:blogger.com,1999:blog-55894565801804082112024-02-19T18:16:31.796+11:00Management Consultancy InternationalManagement Consultancy Internationalhttp://www.blogger.com/profile/04958326313272098930noreply@blogger.comBlogger178125tag:blogger.com,1999:blog-5589456580180408211.post-30649419698558384192015-03-24T14:25:00.001+11:002015-03-24T14:25:30.726+11:00What self-talk is happening in your head?<div class="separator" style="clear: both; text-align: center;">
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Many of our Institute students tell us that they often lose motivation. Their goals seem really far off and the loneliness of the long distance learner sometimes just becomes too much to bear.</div>
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Here are some really simple tips to follow when the chatter in your head begins to pull you down:</div>
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1. See things as they are - but not worse than they are. Take stock of where you are at and paint the picture in a realistic way. Avoid any type of catastrophic language: no, you are not living through a "nightmare" unless genuinely you have had terrible tragedies occur.</div>
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2. Draw, design, copy and paste or collage your vision of what it is that excites you, that drives you, that you want to achieve. Make it compelling. Add strong language to your visuals. Remember: you can accomplish anything that you get really hungry about.</div>
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3. As Anthony Robbins says, "the only thing that is keeping you from getting to where you want to be, is the story you keep telling yourself." If you are repeating a story that depicts you as a loser, a victim of circumstances who the world is out to get, you are missing out on the opportunity to become great and to achieve great things.Accept that you cannot control the world - you can however control your own self chatter.</div>
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4. March the 20 mile march: One of the greatest management thinkers, Jim Collins, believes that great leaders are consistent and set out on a 20 mile march every day. Collins refers to the 2 great explorers: Roald Amundsen and Captain Robert Falcon Scott, both of whom were trying to reach the South Pole first in 1911. Amundsen made it by steadily and consistently marching a 20 mile march, no matter the weather conditions, no matter how tired his team was. He applied great discipline in a world he could not control. This rhythm that you set yourself to study that bit every day, rain or shine, makes the critical difference to your success and makes you delete any unnecessary talk in your head.</div>
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5. Make a STOP doing list. We all have to do lists that we try to follow. Collins suggests that we also have a list of items that we commit to STOP doing. Stop that negative voice in your head that spins a story that traps you. Stop listening to people who are sabotaging you by giving you negative ideas and suggesting that you won't make it. Avoid the energy suckers or anyone who laughs at your dreams.</div>
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6. Exercise! Sounds rather easy as a solution to stop negative thinking. And it works. Once you change your physiology, your body and your movement, your energy levels go along for the ride as does your ability to focus on the right things. Movement is critically important to ensure that you are in a position to delete those toxic thoughts that are like movies we replay over and over again. Walk and move around and what the difference in your thinking patterns. Stand up tall. Sit up straight - these are your energy generators!</div>
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7. Life goes in seasons - 'winter' generally is followed by strong and better times. That is your mantra: "And it too shall pass". Things eventually spiral upwards and you ride out the bad times by maintaining your focus. Remember that 'impossible' is just an opinion..... Your 'shoulds' can transform in to your 'musts' because everyone has the capacity to be outstanding.</div>
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Your self talk and beliefs are capable of becoming your biggest strengths. They have the power to take you out of your past and to create the future you want.</div>
Management Consultancy Internationalhttp://www.blogger.com/profile/01247356417503284880noreply@blogger.com0tag:blogger.com,1999:blog-5589456580180408211.post-68949002000129841482015-01-27T11:09:00.001+11:002015-01-27T11:09:07.035+11:00Secrets to Study Success<div style="background-color: white; border: 0px; box-sizing: border-box; color: #4d4f51; font-family: Helvetica, Arial, sans-serif; font-size: 16px; font-stretch: inherit; line-height: 24px; margin-bottom: 30px; padding: 0px; vertical-align: baseline;">
Hard to believe but true - I spent 11 years at University studying. That was definitely in my 'younger years' and I continue to gain more vocational qualifications. There are certainly a few key things that I learnt over this long period of time that helped me immensely in submitting assignments, compiling documentation and sitting exams. And helped me to reach my dream job....</div>
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1. <strong style="border: 0px; box-sizing: border-box; font-family: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">The study timetable gets ditched way too often</strong>. Build your timetable in reverse - by this I mean, place the times and dates in to your schedule when you are NOT going to have time to study. Then, build your timetable around those 'exclusion zones'. In this way, you don't have to stop socialising or de-stressing via other activities. You can still watch your favourite shows and have time every day for other things you love doing.</div>
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2. <strong style="border: 0px; box-sizing: border-box; font-family: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">Being busy does not equate to achieving your outcomes. </strong>It is often easy to hide in 'busy - work' as you avoid the tougher tasks that await you. On the face of things, you do indeed appear to be busy as your computer is on, you are reading or typing. Ultimately, if you look back at the morning, you realise that the major piece of work that needed to be submitted is incomplete because it might be challenging or not in your comfort zone.</div>
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3. <strong style="border: 0px; box-sizing: border-box; font-family: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">Reward yourself</strong>. To overcome the busy-work phenomenon, motivate yourself. Adult learners have no parents to tie them to the desk or set up suitable motivation. It is up to us to have very clear, tangible goals. Write down on a page: This is what I want to do and this is how I am going to achieve it. Make this page visible or type it in to your phone as a daily reminder. Once we achieve a mini-goal, give yourself a small reward: a great treat, extra time out or anything that you really enjoy. Sounds basic AND it works!</div>
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4. <strong style="border: 0px; box-sizing: border-box; font-family: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">Set up the right habits. </strong>I would say that this is probably the most important study tip that I ever followed. Once you have a routine, there is less to worry about. Just follow the routine and very soon, before you even realise it, your work is well under way. Researchers have noticed that if gym-goers have a strict routine, even on days when they do not really feel like exercising, they nonetheless go to classes and maintain their fitness levels. Ian Thorpe has often said that he did not always feel in the mood to swim up and down the pool doing his set practice laps. Nonetheless, his alarm clock went off at the same time and the same routine kicked in. The same applies to studying. Each day must have tasks that regularly get done. Even if it is a simple task such as reading an article, do something every day.</div>
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5. <strong style="border: 0px; box-sizing: border-box; font-family: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">Combine what you do and what you don't know. </strong>It is not realistic to expect yourself to maintain your levels of motivation when every single thing that you are studying is completely new and unknown to you. If possible, in your study period, combine a few areas that you are familiar with together with areas that are totally unexplored territory. Your life experience does count - and you can draw on these experiences to complete your studies.</div>
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6. <strong style="border: 0px; box-sizing: border-box; font-stretch: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">Practice relaxation or mindfulness techniques.</strong> You will find heaps of information on these techniques and how to practise them on the internet. Start in a small way and then build up your ability to de-stress and also focus on the tasks at hand. There is very strong and recent research that validates this approach and statistics to show just how our levels of concentration improve by applying meditation or mindfulness.</div>
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Management Consultancy Internationalhttp://www.blogger.com/profile/01247356417503284880noreply@blogger.com0tag:blogger.com,1999:blog-5589456580180408211.post-56805172948948344612015-01-06T11:35:00.003+11:002015-01-06T11:35:46.438+11:00Yes, change does work out well in the end!<div style="background-color: white; border: 0px; box-sizing: border-box; color: #4d4f51; font-family: Helvetica, Arial, sans-serif; font-size: 16px; font-stretch: inherit; line-height: 24px; margin-bottom: 30px; padding: 0px; vertical-align: baseline;">
Change - not usually our favorite topic. And certainly not at the start of the year! A series of changes have occurred in my life and I learnt some valuable lessons along the way. I am after all a change consultant who loves to preach to other people about the value of change and how to manage change. That is, until it happens to me personally and then the change process goes right out the window.</div>
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<strong style="border: 0px; box-sizing: border-box; font-family: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">Lesson #1: You will find the positives in the change</strong></div>
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Fearing change is often far worse than the change itself. We moved to new offices and the usual dramas were all happening at once: the removalists let us down, the servers went down and not everyone was happy with their newly positioned desk. Sound familiar?</div>
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Yet, after the first few hiccups were smoothed over, everyone started loving the new office even though it was not as swish. There were more people to connect with and more buzz in the air. We promptly forgot about the whole move and by day 3, no one even mentioned the original office.</div>
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I was stunned - no harking back to how much better it was in our original abode? No sense of 'woe is me' in the team? Huge lesson that once the change has happened, life moves along and we can find the positives in the change if we look for them.</div>
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<strong style="border: 0px; box-sizing: border-box; font-family: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">Lesson #2: The change might improve your possibilities</strong></div>
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I have been regularly going to the same gym class in the park for over 5 years. Dedicated to fitness... The time was suitable, the venue was just right and the fellow gym mates were great. Out of the blue, an email announces that the gym is closing.</div>
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I eventually found a new gym and with much trepidation went to the first class. Would I measure up at my age with all the youngsters in the room? Would I be able to keep the pace without embarrassing myself and all the fat wobbles spilling over in to everyone's face?</div>
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As it turns out, I realised that I had become very complacent in the old class: I was certainly capable of doing a whole lot more and pushing myself that bit harder. So, 1 kilo lighter and less flap in my chicken wing arms, I am so happy I switched and I don't look back for one moment.</div>
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<strong style="border: 0px; box-sizing: border-box; font-family: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">Lesson # 3: At least give it a try!</strong></div>
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There was the most lovely fruit stall outside our building in the city CBD manned by a delightful chap who brightened our day. He knew all the gossip and shared wonderful tales with us to start our morning on the right note.</div>
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And after 43 years in the business, he sold out. We were gutted: who would put a smile on our face every day? Who would give us advice on the best fruit of the day? We even cried when we said goodbye to 'our' fruit man.</div>
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Well, little did we know that the new owner of the fruit stall was more than happy to meet us. He immediately assured us that he was also a great guy and would take good care of all our needs. And we gave it a try with very pleasantly surprising results. The fruit is presented far more attractively and there is a greater variety available.</div>
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This is not to say that all change works out well in the end - it is just at least worthwhile to follow the good old adages and 'go with the flow', 'trust the process' and look for the upside.<img alt="" class="center" data-loading-tracked="true" height="402" src="https://media.licdn.com/mpr/mpr/p/8/005/0ab/328/02e1457.jpg" style="border: 0px; box-sizing: border-box; display: block; font-family: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; height: auto; line-height: inherit; margin: 0px auto 15px; max-width: 100%; padding: 0px; vertical-align: baseline;" width="403" /></div>
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Management Consultancy Internationalhttp://www.blogger.com/profile/01247356417503284880noreply@blogger.com0tag:blogger.com,1999:blog-5589456580180408211.post-9959345318287712672014-10-22T09:06:00.000+11:002014-10-22T09:13:58.658+11:00Why Creative Problem Solving?<span style="font-family: Arial, Helvetica, sans-serif;">
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</span><span style="font-family: Arial, Helvetica, sans-serif;"><span style="color: purple; font-size: large;"><strong>Why Creative Problem Solving?</strong></span></span><br />
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<em><span style="font-family: Arial, Helvetica, sans-serif;"><span lang="EN-US" style="font-weight: normal; line-height: 150%;">“It had long since come to my attention that people of accomplishment rarely sat back and let things happen to them. They went out and happened to things.” –Elinor Smith</span><span lang="EN-US" style="font-style: normal; font-weight: normal; line-height: 150%;"><o:p></o:p></span></span></em></div>
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<strong><span style="font-family: Arial, Helvetica, sans-serif;"><span style="color: orange;"><span lang="EN-US" style="font-style: normal; line-height: 150%;">Train
Your People in the Basics of the Creative Process</span><span lang="EN-US" style="font-style: normal; font-weight: normal; line-height: 150%;"><o:p></o:p></span></span></span></strong></div>
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<span style="font-family: Arial, Helvetica, sans-serif;"><span lang="EN-US" style="font-style: normal; font-weight: normal; line-height: 150%;">When Etienne Veber, former president of Nutrasweet Company
was racing to bring a product to market with a potential payoff of close to $1
billion dollars, he sponsored a year-long creativity and innovation
intervention. In order to optimize working relationships and work output, he
trained his team in the fundamentals of the creative process and secured
ongoing coaching and facilitation services throughout the year. Looking back on
the results he says, “The creativity and innovation training has made a world
of difference to our team. It showed us how we could do things differently so
we could be much faster to market and much more creative -- the results have
been amazing.”</span><span lang="EN-US" style="font-style: normal; line-height: 150%;"><o:p></o:p></span></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjKOazUDvO1ANw5J5N-6W1rkRjn3VUNWZAEzYV51SOA7qxY4w3x_YOLCBcI2RZ4FVf9oA19lxnA8ecH-HYcNxL1c1f8R0xmjsSHMwJqxZZ2FCEfzi14-r4CN-g1sAibb0G_Q-QwbWbbhjbC/s1600/Depositphotos_3939944_m.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjKOazUDvO1ANw5J5N-6W1rkRjn3VUNWZAEzYV51SOA7qxY4w3x_YOLCBcI2RZ4FVf9oA19lxnA8ecH-HYcNxL1c1f8R0xmjsSHMwJqxZZ2FCEfzi14-r4CN-g1sAibb0G_Q-QwbWbbhjbC/s1600/Depositphotos_3939944_m.jpg" height="320" width="320" /></a></div>
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<span lang="EN-US" style="font-style: normal; line-height: 150%;"><strong><span style="font-family: Arial, Helvetica, sans-serif;"><span style="color: magenta;">Deliberate
Creativity isn’t just about new products or breakthroughs<o:p></o:p></span></span></strong></span></div>
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<span style="font-family: Arial, Helvetica, sans-serif;"><span lang="EN-US" style="font-style: normal; font-weight: normal; line-height: 150%;">Last year, after Pernod Ricard Winemakers adopted a new
vision of “</span><span lang="EN-US" style="font-weight: normal; line-height: 150%;"><em>Leading Wine Innovation</em></span><span lang="EN-US" style="font-style: normal; font-weight: normal; line-height: 150%;">”,
they launched a creative leadership program called Th!nk that is based on
creative problem solving. Paulina Larocca, Creativity and Concept director says,
“in order to live into our new vision, we wanted to empower our people to be
individually creative, to enable them to use deliberate creative tools and
techniques not only for big challenges but also for everyday interactions.” 6
months after the training, Russ Schoen did follow up interviews with the 20
participants. In addition to several real business challenges being solved,
participants reported the biggest impact they saw was how they approached
everyday situations with more creativity.<span style="mso-spacerun: yes;">
</span>Tony, a participant from New Zealand in operations said, “Now </span><span lang="EN-US" style="font-style: normal; line-height: 150%;"><strong>my
meetings</strong></span><span lang="EN-US" style="font-style: normal; font-weight: normal; line-height: 150%;"> and everyday conversations are more
effective because I am using the principles of deferred judgment and generous
listening.” Anne Marie, a participant from the finance group said – I use one
of the key tools – phrasing problems as questions almost </span><span lang="EN-US" style="font-style: normal; line-height: 150%;"><strong>daily in
conversations</strong></span><span lang="EN-US" style="font-style: normal; font-weight: normal; line-height: 150%;"> with co-workers to get unstuck. And
Marie from Marketing said, “the whole understanding of Foursight Preferences,
that people have difference energy for different parts of the Creative Problem
Solving process, has changed how I approach everyday meetings – I am now able
to adapt and actively manage them much better.”<o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-style: normal; font-weight: normal; line-height: 150%;"><span style="font-family: Arial, Helvetica, sans-serif;">People embracing deliberate creative thinking tools gives an
organization the ability to tap people’s natural creative abilities as soon as
they are faced with a pressing business challenge. According to Paulina, “It
starts with a recognition that everyone is creative. We just need to empower
people with the right tools and the right mindset, so they can start having
more creative conversations and interactions everyday.”</span></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEha5Q5SgBkUUtyOi9_-bInRBFapWnvYqt5DWLGiqOI7Yd2yqhB1frZXXtxVW9tbffRcckJRaZhRDJzcWea7Jfmg0xHf65nYuSoc6OYOqune460nCYnVkym996SRWAB_fkUaPUoGxPuqip65/s1600/Depositphotos_5406771_m.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEha5Q5SgBkUUtyOi9_-bInRBFapWnvYqt5DWLGiqOI7Yd2yqhB1frZXXtxVW9tbffRcckJRaZhRDJzcWea7Jfmg0xHf65nYuSoc6OYOqune460nCYnVkym996SRWAB_fkUaPUoGxPuqip65/s1600/Depositphotos_5406771_m.jpg" height="240" width="320" /></a></div>
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<span lang="EN-US" style="font-style: normal; font-weight: normal; line-height: 150%;"> </span></div>
<span lang="EN-US" style="font-style: normal; font-weight: normal; line-height: 150%;">
<span style="font-family: Arial, Helvetica, sans-serif;"><div align="left" class="MsoBodyText" style="line-height: 150%; margin: 0cm 0cm 0pt; text-align: left;">
<b style="mso-bidi-font-weight: normal;"><span lang="EN-US" style="line-height: 150%;"><span style="font-family: Arial, Helvetica, sans-serif;"><span style="color: #6fa8dc;">Take the
first step<o:p></o:p></span></span></span></b></div>
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<span lang="EN-US" style="font-style: normal; font-weight: normal; line-height: 150%;"><span style="font-family: Arial, Helvetica, sans-serif;">In the 1950’s, Alex Osborn, an advertising executive,
discovered Creative Problem Solving by observing highly creative people, groups
and teams and documenting the stages they went through to solve challenges.
Osborn realized that problem solving was a natural process and that by making
the problem solving process explicit rather than strictly intuitive, people
would be able to significantly improve their problem solving abilities. He was
right!<span style="mso-spacerun: yes;"> </span>Hundreds of research studies have
proven its effectiveness; Creative Problem Solving (CPS) provides a common
language and framework for individuals and groups to understand complex
challenges, generate innovative solutions and create deliberate plans of
action. <o:p></o:p></span></span></div>
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<span lang="EN-US" style="font-style: normal; font-weight: normal; line-height: 150%;"><span style="font-family: Arial, Helvetica, sans-serif;">The result: a process designed to deliver breakthrough
results on real challenges utilizing people’s native abilities and gifts.</span></span></div>
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<span style="font-family: Arial, Helvetica, sans-serif;"><span lang="EN-US" style="font-style: normal; font-weight: normal; line-height: 150%;">So whether you want to have more creative meetings, better
creative conversations, launch new products, or fuel creative leadership
growth, Creative Problem Solving may just be the right engine. Who knows? You
may even find yourself on with some </span><span lang="EN-US" style="font-weight: normal; line-height: 150%;"><em>stellar</em></span><span lang="EN-US" style="font-size: 10pt; font-style: normal; font-weight: normal; line-height: 150%;"><span style="font-size: small;">
new ideas!<o:p></o:p></span></span></span></div>
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</span>Management Consultancy Internationalhttp://www.blogger.com/profile/01247356417503284880noreply@blogger.com0tag:blogger.com,1999:blog-5589456580180408211.post-75565186986876215802014-09-16T12:53:00.003+10:002014-09-16T12:53:40.234+10:00Creative Problem Solving for Career Success!<h1 class="article-title" style="background-color: white; border: 0px; box-sizing: border-box; color: #333333; font-family: Helvetica, Arial, sans-serif; font-size: 36px; font-weight: normal; line-height: 40px; margin: 0px; outline: 0px; padding: 0px 0px 10px; text-align: center; vertical-align: baseline;">
Creative problem solving for career success!</h1>
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There is one skill that I am so thankful that I learnt - the <em style="border: 0px; box-sizing: border-box; font-family: inherit; font-variant: inherit; font-weight: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;"><strong style="border: 0px; box-sizing: border-box; font-family: inherit; font-style: inherit; font-variant: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">creative problem solving process</strong></em>. When I look back on where I have been on my career journey, this is the <em style="border: 0px; box-sizing: border-box; font-family: inherit; font-variant: inherit; font-weight: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">one</em> skill that has made a massive difference.</div>
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Why?</div>
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1. I like to pursue the best and this is not a process that came out of nowhere. <span style="border: 0px; box-sizing: border-box; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">There is <strong style="border: 0px; box-sizing: border-box; font-family: inherit; font-style: inherit; font-variant: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">substantial theory and solid research</strong> behind the process:</span></div>
<div style="border: 0px; box-sizing: border-box; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; line-height: inherit; margin-bottom: 30px; outline: 0px; padding: 0px; vertical-align: baseline;">
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2. The creative problem solving process taught me to wait before excluding what could be fabulous ideas. I learnt to bite my tongue and follow the <strong style="border: 0px; box-sizing: border-box; font-family: inherit; font-style: inherit; font-variant: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">YES AND</strong> principle so that all ideas emerge before they are rationally excluded.</div>
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I had to include everyone in the room and not encourage an 80 - 20 principle where 20% of the people talk 80% of the time. That encourages full participation and that rich diversity of thought and contribution is where ideas suddenly emerge that have made the hugest difference to my business.</div>
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3. The process also showed me where I fit best in a team. My <strong style="border: 0px; box-sizing: border-box; font-family: inherit; font-style: inherit; font-variant: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">natural style</strong> is to be an ideator. No good placing me in a team where I need to act in the role of integrator and or implementor. I am okay at clarification. Just knowing where my strengths lie gives me a head-start.<br />
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<span style="border: 0px; box-sizing: border-box; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">4. I learnt to be <strong style="border: 0px; box-sizing: border-box; font-family: inherit; font-style: inherit; font-variant: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">both flexible and structured.</strong> Quite a challenge when you are delivering to the needs of the business and also want to ensure that there are so many innovative, more creative, more efficient and effective ways of doing things! As you adapt the process to each challenge you encounter, you realise just how <strong style="border: 0px; box-sizing: border-box; font-family: inherit; font-style: inherit; font-variant: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">versatile and powerful</strong> the process is.</span></div>
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5. The process reminds me to always examine the data before leaping in. Sounds straightforward but so much easier to jump to conclusions. The strength of the creative problem solving process is that <strong style="border: 0px; box-sizing: border-box; font-family: inherit; font-style: inherit; font-variant: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">fact finding and data gathering</strong> is part and parcel of the whole methodology.</div>
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6. The process also ensures that I <span style="border: 0px; box-sizing: border-box; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;"><strong style="border: 0px; box-sizing: border-box; font-family: inherit; font-style: inherit; font-variant: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">defer judgment</strong> so that as a team we can come up with wild, outrageous, out-of-the-box ideas. This is where we explore ideas that are possible solutions and have the most fun. It’s also where we stretch to make connections, take risks, and try new combinations to find potentially innovative solutions.</span></div>
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<span style="border: 0px; box-sizing: border-box; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">7. The process also gives me the <strong style="border: 0px; box-sizing: border-box; font-family: inherit; font-style: inherit; font-variant: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">discipline</strong> to <span style="border: 0px; box-sizing: border-box; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">strengthen and improve the best ideas generated. I am able to generate the criteria that need to be considered to evaluate the ideas for success. A creative idea is not really useful if it won’t be implemented!!</span></span></div>
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<span style="border: 0px; box-sizing: border-box; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">Learn more about the process from our guest facilitator, <strong style="border: 0px; box-sizing: border-box; font-family: inherit; font-style: inherit; font-variant: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">Russ Schoen</strong>:</span></div>
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<a href="http://mci.edu.au/business-skills-academy/masterclass-creative-problem-solving" rel="nofollow" style="border: 0px; box-sizing: border-box; color: #7b539d; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; text-decoration: none; vertical-align: baseline;" target="_blank">http://mci.edu.au/business-skills-academy/masterclass-creative-problem-solving</a></div>
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Management Consultancy Internationalhttp://www.blogger.com/profile/01247356417503284880noreply@blogger.com0tag:blogger.com,1999:blog-5589456580180408211.post-9009791452528191082014-08-20T12:19:00.002+10:002014-08-20T12:19:03.253+10:00Are organisations afraid of innovation?<div style="color: #333333; font-family: Arial, sans-serif; font-size: 15px; line-height: 20px; margin-bottom: 1em; margin-top: 1em;">
So much talk around about how important it is to be innovative. How will organisations progress or keep up with the rapid pace of change if there is not a culture of innovation? In the IBM Global CEO survey, innovation emerges as a critical skill that leaders need to display - see http://www-935.ibm.com/services/us/en/c-suite/ceostudy2012/.</div>
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So - it seems as though innovation should be top of mind when it comes to establishing a training program for an organisation. You would think that there would be a substantial focus on providing people with the right tools and techniques to be more creative, to use the full extent of their creativity so that they do in fact deliver new ideas that can be readily implemented.</div>
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Reality seems to dictate otherwise! Very little budget appears to be allocated to learning programs, formal and informal workshops or any experiences that lead to thinking in a more creative way. And creativity is a skill that can be learnt - we are not born with some mysterious powers that enable us to think in way that leads to creative outputs.</div>
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Are we afraid of creating this climate of innovation because of what could happen and we in fact prefer to stick to the same old way of doing things? Are we afraid of what might emerge when people come up with better ways of doing things and we might not have the will or the budget to take these ideas forward? Are we determined to buck the innovation trend and remain happily ensconced in the 20th Century?</div>
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Help! I just cannot figure it out.</div>
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There is just so much disruption happening in so many industries - no one can afford to be complacent.</div>
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Ideal world would be for all team members to be able to follow a process of generating ideas in a structured way so that there are bucket loads of ideas from which practical, useful and amazing actions emerge that make a real difference to the organisation. When it comes to allocating budget, creative thinking techniques should not be placed as a low priority item that we can get to at some distant point in time. I would hope that these tools would be <em>part and parcel of any training delivery program or process.</em></div>
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Enough with simply talking about innovation - take practical steps to make it happen by providing the entire company with the ability to creatively problem solve:</div>
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1. Start off meetings in unusual ways to convey the message that all can contribute and no ideas will be blocked. Gather an endless supply of ways of <strong>initiating meetings</strong>.</div>
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2. Be trained as a facilitator who knows the difference between <strong>divergence</strong> and <strong>convergence</strong> - follow the <strong>YES AND</strong> principle and make others in the room look good. Watch how quickly people build on other people's ideas and what emerges from the conversations when 100% of the people in the room are included.</div>
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3. Be formally trained as a <strong>creative problem solving facilitator</strong> so that you can apply the principles of this world renowned process in your own meetings. Ideate more strongly and then select the best ideas by moving towards consensus in a logical way. See how many new ideas emerge that would otherwise have been discarded too quickly - and how much easier it is when there is buy-in to the new way of doing things.</div>
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4. Form teams that include a range of participants and leaders with <strong>different styles</strong> <strong>of creative thinking</strong>. Do you have people on the team who are clarifiers, idea generators, developers, and implementers? Do you know what the preferred styles are in terms of creativity and have you identified these styles in the team? Undertake a survey to determine who is who in the team - and watch the huge difference this makes.</div>
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5. Emphasise the importance of innovation to your l<strong>earning and development and HR teams</strong> - they might not see training in this area as being a top priority agenda item. And it is so easy to integrate innovation techniques in to just about any learning experience whether on-line or face to face.</div>
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The best news of all - none of this comes with a huge price tag. Small investment that leads to a huge return. But only if you are not afraid of innovation....</div>
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Management Consultancy Internationalhttp://www.blogger.com/profile/01247356417503284880noreply@blogger.com0tag:blogger.com,1999:blog-5589456580180408211.post-51732436443624265422014-08-19T10:42:00.003+10:002014-08-19T10:42:34.955+10:00Down with Boring Presentations!<div style="background-color: white; border: 0px; color: #333333; font-family: Arial, sans-serif; font-size: 15px; line-height: 20px; margin-bottom: 1em; margin-top: 1em; outline: 0px; padding: 0px; vertical-align: baseline;">
I am just over sitting in a conference room listening to a 'lecturer' telling me what I already know and or what I don't have much interest in knowing more about. Or worse still, what I could read on their website!</div>
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I have attended 2 conferences recently, where I felt my eyes closing and it is time for presenters and trainers to take a leap in to interactive learning experiences.</div>
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What GREAT presentations are and what they are NOT:</div>
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1. Forget those Powerpoints that have so many words on them that I get a headache reading them. Great Powerpoints are filled with images that are memorable and tell a story.</div>
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We no longer have restrictions on the amount of information we can store on our computer drives or USB's. So why do I have to squint to read tiny font? Why not insert more slides that enable the telling of the story?</div>
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GREAT training has movement and is not static. We don't have to stare at one slide for 20 minutes because we are afraid of 'death by Powerpoint'. Yes, Powerpoint that is a summary of your presentation is dreadful, but in a session of 1 hour, nothing wrong with 40 - 50 great slides that move your key points forward!</div>
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If you need to include tables in the presentation and other facts and figures, think about how to do this with the key messages clearly displayed. No, no to excel spreadsheets on the screen. Print them out instead.</div>
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2. That podium.... Please, step out from behind the podium. Insist on a lapel mic so that you connect with the group. We can all read the slides, so tell us the stories behind them. Create movement and energy in the room and then the group takes their lead from you.</div>
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3. Voice - please, please: a monotonous voice is just a way of induce sleep. Create a different rhythm and get feedback from others so that you improve. Create some energy and step up your pace and slow down on the dramatic points. Find some up and down moments and surprise us.</div>
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4. Creating an interactive presentation does not mean that for 2 minutes you ask the group to discuss a point at their table. Then continue your presentation without any debriefing. A few minutes later, asking the group to discuss something for 10 minutes and again no debriefing, does <strong style="border: 0px; font-family: inherit; font-style: inherit; font-variant: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">not</strong> mean that your session has been interactive.</div>
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Interactive means that you use a variety of methods to invite the group to participate in the discussion. How about:</div>
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<em style="border: 0px; font-family: inherit; font-variant: inherit; font-weight: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">A debate between teams on different viewpoints</em></div>
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<em style="border: 0px; font-family: inherit; font-variant: inherit; font-weight: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">A competition between groups</em></div>
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<em style="border: 0px; font-family: inherit; font-variant: inherit; font-weight: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">Completion of a quiz</em></div>
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<em style="border: 0px; font-family: inherit; font-variant: inherit; font-weight: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">A template to complete at the table</em></div>
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<em style="border: 0px; font-family: inherit; font-variant: inherit; font-weight: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">Formulate questions at the table to ask the presenter</em></div>
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<em style="border: 0px; font-family: inherit; font-variant: inherit; font-weight: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">Use post-its on a flipchart to sum up the main ideas</em></div>
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<em style="border: 0px; font-family: inherit; font-variant: inherit; font-weight: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">Provide handouts for analysis at the table</em></div>
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5. Create a presentation that flows logically and can be completed in the time allocated. Practice and receive honest feedback before stepping up on stage.</div>
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6. Provide practical take-outs. We all want to know what we can do with the information and not what the theory is - we can read that. What does it mean to us back in our work environment?</div>
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Management Consultancy Internationalhttp://www.blogger.com/profile/01247356417503284880noreply@blogger.com0tag:blogger.com,1999:blog-5589456580180408211.post-41540676069747971672014-08-19T10:36:00.002+10:002014-08-19T10:36:56.450+10:00Present as the best presenters do!<div style="background-color: white; border: 0px; color: #333333; font-family: Arial, sans-serif; font-size: 15px; line-height: 20px; margin-bottom: 1em; margin-top: 1em; outline: 0px; padding: 0px; vertical-align: baseline;">
At long last! Finally! I have I have just returned from two incredible conferences in the USA and have seen some amazing presentations. What made them so good?</div>
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1. <strong style="border: 0px; font-family: inherit; font-style: inherit; font-variant: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">Body language</strong> was just excellent! They stood properly and moved around with confidence - no-one was stooped over with crossed legs and pens clicking in hands. Their chins were level; their sternums were up; their weight was well distributed on their feet and their eyes were actively engaging with the group.</div>
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2. They had <strong style="border: 0px; font-family: inherit; font-style: inherit; font-variant: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">done their research</strong> and it showed! They knew what was critical information and this was presented in a logical flow. The 'nice to know' material was added in at certain points in the presentation and then energy picked up again so that the audience remained on their toes.</div>
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3. They told fabulous <strong style="border: 0px; font-family: inherit; font-style: inherit; font-variant: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">stories</strong>! You were just spellbound listening to their personal stories or to stories about organisations. The story-telling reinforced the key messages and was never there just for a laugh or a joke. The story had a clear link to the message and gave the practical side of what did or could happen. I commit to never doing a presentation again without a really good story included.</div>
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4. The <strong style="border: 0px; font-family: inherit; font-style: inherit; font-variant: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">slides</strong> were excellent! There were lots of them, but they were not covered in print and you could read them from the back of the room. They had a few definite bullet points and added to what was being said through great choices in images. After all, don't we want our presentations to be memorable and for people to act on what we shared with them??</div>
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5. The presenters were <strong style="border: 0px; font-family: inherit; font-style: inherit; font-variant: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">not faultless</strong> - they stumbled every now and then. A slide came up too quickly or they lost their train of thought for a few moments. But they did it with good humour and self deprecating laughter and no one in the audience minded at all.</div>
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6. Their <strong style="border: 0px; font-family: inherit; font-style: inherit; font-variant: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">diction</strong> was clear! No long pauses and certainly no umm's and ahhs to detract from what was being said. They built credibility as we were able to follow their thought patterns <span style="background-color: transparent; font-family: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; line-height: inherit;">and buy in to their concepts.</span></div>
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7. Some presenters introduced excellent, very short<strong style="border: 0px; font-family: inherit; font-style: inherit; font-variant: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;"> videos</strong> in to their presentations and wow, what a difference that made: just livened things up and helped to reinforce a key point. You never forget it. As an example, search for the Panda adverts on Youtube....</div>
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8. They had <strong style="border: 0px; font-family: inherit; font-style: inherit; font-variant: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">rehearsed</strong> and had built their confidence by receiving feedback from colleagues or other audience members or even through self-assessment. This helped push them to the next level and build in further improvements.</div>
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So: a big reminder to me to <em style="border: 0px; font-family: inherit; font-variant: inherit; font-weight: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;"><strong style="border: 0px; font-family: inherit; font-style: inherit; font-variant: inherit; line-height: inherit; margin: 0px; outline: 0px; padding: 0px; vertical-align: baseline;">lift my game</strong></em>!!</div>
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Management Consultancy Internationalhttp://www.blogger.com/profile/01247356417503284880noreply@blogger.com0tag:blogger.com,1999:blog-5589456580180408211.post-20882239916846388262014-05-29T20:42:00.004+10:002014-05-29T20:42:45.721+10:00CEO Danny Bielik's article in the Australian on the changes in Higher Education!<span style="font-size: large;"><b>Choice of access key benefit of reforms</b></span><br /><br />
In all the noise about $200,000 university fees, one of the key messages of the government’s<br />reforms is being lost.<br />
<br />Until now, higher education students have had very little choice. Public university number one, two<br />and three has been the choice in most capital cities with even less choice in regional areas.<br />Yes, they use brand names like Sydney, Macquarie and Federation, but in reality they offer similar<br />courses at identical prices, no matter where they are located or the quality of their offering.<br /><br />
Private providers, on the other hand have typically had narrow offerings that don’t offer much threat<br />to this government-imposed order, because of a bifurcated pricing structure.<br /><br />
No access to capital funding such as the EIF (Education Investment Fund), no access to subsidies<br />like at government universities and a 25 per cent education tax on their loan scheme.<br /><br />
What other kind of industry gets that level of taxpayer- funded protectionism against private<br />investment?<br />Universities owned by states and funded by the commonwealth continue to be, by-and-large, the<br />order of the day.<br />And these same universities are sliding down the international scales. What a surprise!<br /><br />
Yes, universities have independent boards but in reality I will call them for what they are — a cartel.<br />And what is it that this cartel really doesn’t like about the government’s proposed reforms?<br />The combination of uncapping of fees and the broadening of the HECS offering to private providers<br />on a more-equal footing is the modern-day equivalent of the antitrust movement in the US at the turn<br />of the 1900s.<br /><br />
This is right at the heart of the reforms the government has put in the budget. And it’s all lost in the<br />noise about expensive degrees. Whether by design or not, this is actually very clever.<br />Should these reforms pass the Senate, Australia now has the opportunity to completely remake the<br />higher education sector.<br /><br />
A more level playing field will become more inviting for high-quality foreign-owned institutions and<br />encourage investment by homegrown ones.<br />This should stimulate the largest investment boom in tertiary education capacity Australia has ever<br />seen.<br /><br />
Private investment — not taxpayer investment — leading to diversity and choice for students, local<br />and foreign.<br />Why shouldn’t an Australian student have access to some of the best institutions of learning and<br />research in the world?<br />
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Wouldn’t it be nice to attend Yale or Harvard; INSEAD, Nat ional University of Singapore or Oxford<br />in Sydney or Melbourne; Albany or Wollongong?<br />Wouldn’t that be attractive to international students who are now being drawn to Singapore and<br />China?<br /><br />
Think how many sustainable jobs that would create and what it would do to our economy?<br />We sometimes send strange signals as a country — on the one hand we want to throw taxpayer<br />money at foreign car manufacturers to keep jobs that make no modern economic sense.<br /><br />
But we also demand the same government use taxpayer money to prevent foreign providers of highquality education setting up shop.<br />
What is an educational investor to make of this?<br />Yes, in this new paradigm Australian universities will have to compete.<br /><br />
Or we can leave up the walls of protectionism and continue to pour money into further decline.<br />Management Consultancy Internationalhttp://www.blogger.com/profile/01247356417503284880noreply@blogger.com0tag:blogger.com,1999:blog-5589456580180408211.post-6056963462351015052014-04-24T20:19:00.002+10:002014-04-24T20:19:18.825+10:00Talent shortage?<b>MCI is recruiting! </b> And we are open to accepting CVs from Sydney based talented, committed people to fill a whole range of roles. We are keen to recruit across all generations and so no matter your age, we look forward to accepting your application.<br />
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We have expanded rapidly and need to urgently fill many positions. We seem to feel that there is a talent shortage or it could be that the best people are hiding their talents...<br />
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Do you have what it takes to excel in these roles:<br />
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Please send CV's to hr@mci.edu.au for attention Jacqui Rimer.<br />
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We look forward to hearing from you!Management Consultancy Internationalhttp://www.blogger.com/profile/01247356417503284880noreply@blogger.com0tag:blogger.com,1999:blog-5589456580180408211.post-9574525658712371232014-02-27T15:33:00.005+11:002014-02-27T15:34:54.378+11:00What I learnt about training - from buying a new car....<span style="font-family: Arial, Helvetica, sans-serif;">Always great fun to drive off in new wheels - but boy, did I get an empathy wake-up call about how learners experience new skills. Yes, I am an experienced (old) driver, with lots of mileage on me. Nonetheless, the world keeps spinning and cars are not what they used to be....</span><br />
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<span style="font-family: Arial, Helvetica, sans-serif;">So, my timely<b style="background-color: white;"> <span style="color: blue;">reminders</span></b> are:</span><br />
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<span style="font-family: Arial, Helvetica, sans-serif;">1. It all looks so easy when the trainer explains it to you. Yes, seems so straightforward when you are an observer. When the trainer leaves and you are in traffic, working out where the indicator is and how to get in to reverse, it is not as simple as it seems.</span><br />
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<span style="font-family: Arial, Helvetica, sans-serif;">So big AHA for me is:</span><br />
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<span style="font-family: Arial, Helvetica, sans-serif;">Follow the <span style="color: blue;"><b>DEDICT</b></span> model because rapid-fire explanations of new skills just waft over people's heads - </span><br />
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<span style="font-family: Arial, Helvetica, sans-serif;"><i>I</i></span><span style="font-family: Arial, Helvetica, sans-serif;"><i>mitation</i></span></h4>
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<span style="font-family: Arial, Helvetica, sans-serif;">2. Allow for <span style="color: blue;"><b>question time</b></span>. If all the instructions descend on a learner without time for questions, the learning is simply not embedded. If the learner is not asking questions, they are not absorbing the information. Prompt them to ask questions as they might be fearful of showing themselves up as not being up to speed on things.</span></div>
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<span style="font-family: Arial, Helvetica, sans-serif;">Research shows that the best way of reviewing your work before an exam, is to respond to questions. </span><span style="font-family: Arial, Helvetica, sans-serif; text-indent: 0in;">If you ask yourself questions </span><span style="font-family: Arial, Helvetica, sans-serif; text-indent: 0in;">about
the information, and practice recalling that information, this will greatly improve
your ability to recall items on the test.</span></div>
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<span style="font-family: Arial, Helvetica, sans-serif; text-indent: 0in;">3. Build your <span style="color: blue;"><b>empathy quotient</b></span>. Yes, you as a trainer know the material backwards and forwards. You have been through it several times and can probably do it in your sleep. BUT your learner is not in that fortunate position - they might be seeing things for the very first time and might be at the stages of unconscious or conscious INcompetence. </span></div>
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<span style="text-indent: 0in;"><span style="font-family: Arial, Helvetica, sans-serif;">They are experiencing feelings ranging from fear through to nervousness and even anxiety.</span></span></div>
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<span style="font-family: Arial, Helvetica, sans-serif; text-indent: 0in;">If we do not acknowledge these feelings, we risk undermining their confidence and as the stress factor rises, so retention decreases. </span></div>
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<span style="font-family: Arial, Helvetica, sans-serif; text-indent: 0in;">4. Building <b><span style="color: blue;">confidence</span></b> is sometimes more important than the skills themselves! When the learners feel good about themselves, they are more likely to try out the new skills in many different contexts. </span></div>
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<span style="font-family: Arial, Helvetica, sans-serif; text-indent: 0in;">When the vehicle was at a standstill, I had time to think through all the options. When I was out on the road and the circumstances varied, suddenly moments of panic emerge as I encountered situations where I had to really think carefully before responding.</span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgXMCOY09SmfWa8tsr9uOgMe7P3JYaTtHcJZ2VD3HidRJm5AXDlKrAWVIfOoMkPbMYg-rp1KzXZHD5rUI2WecVkEA3zrWQWRh2H9YiTXWih1jkKu1fr0kSYzSMpL9aZXeEpb2D8CxNAD-jF/s1600/58-Well_done_sticker.png" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgXMCOY09SmfWa8tsr9uOgMe7P3JYaTtHcJZ2VD3HidRJm5AXDlKrAWVIfOoMkPbMYg-rp1KzXZHD5rUI2WecVkEA3zrWQWRh2H9YiTXWih1jkKu1fr0kSYzSMpL9aZXeEpb2D8CxNAD-jF/s1600/58-Well_done_sticker.png" height="320" width="297" /></a><span style="font-family: Arial, Helvetica, sans-serif; text-indent: 0in;">I was lucky to be able to draw on my experience as a driver in the past and if we as trainers can make the links to what is known by the learners, there is a better chance that they will feel that level of confidence to try out the new stuff.</span></div>
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<span style="font-family: Arial, Helvetica, sans-serif; text-indent: 0in;">5. Praise and praise!! <span style="background-color: white;"> <b><span style="color: blue;">Positive reinforcement</span> </b></span>has been an old tool in the bag and it is still very effective. </span></div>
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<span style="font-family: Arial, Helvetica, sans-serif; text-indent: 0in;"><i>Have a look at our Train the Designer program to build your bench strength in learning design:</i></span></div>
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<span style="text-indent: 0in;"><span style="font-family: Arial, Helvetica, sans-serif;"><i><a href="http://mci.edu.au/trainer-academy/train-the-designer">http://mci.edu.au/trainer-academy/train-the-designer</a></i></span></span></div>
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Management Consultancy Internationalhttp://www.blogger.com/profile/01247356417503284880noreply@blogger.com0tag:blogger.com,1999:blog-5589456580180408211.post-52765869358311508972014-02-21T11:48:00.001+11:002014-02-21T11:48:13.576+11:00Want your sessions to shine? Are you following these essential guidelines?<span style="font-family: Arial, Helvetica, sans-serif;"><span style="color: blue;"><b>San Diego Training 2014</b></span> - we have returned with bags full of new learning activities to engage learners of all shapes and sizes and lots of enthusiasm to improve our learning programs! It has encouraged us to re-evaluate what we are delivering and stretch for greater heights. Here are some of the questions we posed to our design and delivery teams:</span><br />
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<span style="font-family: Arial, Helvetica, sans-serif;">Be honest with yourself and self-assess - do your programs really shine? What else could you be doing to ensure that your sessions move from ordinary to EXTRA-ordinary?</span><br />
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<span style="font-family: Arial, Helvetica, sans-serif;">1. All activities MUST relate to the <span style="color: blue;">key messages</span> of the program. I detest activities that have no relevance and never want to see any of those 'turn around and massage the back of the person next to you' style energisers. Is your day structured so that there are constant openers and closers? Are we sure that these activities are relevant and appropriate?</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiQlrxSzOcpZUyT19p7UCH_kvJvLOx5CgrjxEVXWKb4uScHBk5haJxxQ7fLG50gKDau-DOPcRN_RQqRB5I95L4idq6p1q7enovGMlArg5Kfkkzb9Bfl8AptzgW1Wh4SQetVuB2E60jJ2m1U/s1600/126-Activity.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiQlrxSzOcpZUyT19p7UCH_kvJvLOx5CgrjxEVXWKb4uScHBk5haJxxQ7fLG50gKDau-DOPcRN_RQqRB5I95L4idq6p1q7enovGMlArg5Kfkkzb9Bfl8AptzgW1Wh4SQetVuB2E60jJ2m1U/s1600/126-Activity.png" height="68" width="320" /></a></div>
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<span style="font-family: Arial, Helvetica, sans-serif;">2. Activities are not the 'nice to have' components of a learning program - they make the training memorable. After all, if we forget 70% of what we learn within the first 24 hours of attending training, anything that we can do to improve that dreadful percentage is a step forward. What else could you be doing to ensure that our participants are so engaged that they have<span style="color: blue;"> instant recall</span> of key points?</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjLMjidElV1q5mTSIW5q8nrgC4jh4qw45jeja0lRCfKTUqWbcZowvowUdWgwXx0E109rqscMrNZxtZu_ncz5ZoE2DAR4wt41_ZbvgOwBCxyEZEWIJakn-laAUerjs12RreP9hDOn7hrXCvJ/s1600/51-Extremity_Primacy_Recency.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjLMjidElV1q5mTSIW5q8nrgC4jh4qw45jeja0lRCfKTUqWbcZowvowUdWgwXx0E109rqscMrNZxtZu_ncz5ZoE2DAR4wt41_ZbvgOwBCxyEZEWIJakn-laAUerjs12RreP9hDOn7hrXCvJ/s1600/51-Extremity_Primacy_Recency.png" height="225" width="320" /></a></div>
<span style="font-family: Arial, Helvetica, sans-serif;">3. There must be <span style="color: blue;">movement</span> in the room. Learning has nothing to do with sitting in a chair. Motion causes emotion and sitting still for a few hours just pools the energy in to a heap on the floor. What else can we do so that participants are bouncing off the walls?</span><br />
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<span style="font-family: Arial, Helvetica, sans-serif;">4. When you talk about your program being interactive, do you mean that there is a lot of discussion going on at tables? OR, do you mean that there are constant structured activities that have a purpose and a briefing and debriefing that creates<span style="color: blue;"> AHA moments</span>?</span><br />
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<span style="font-family: Arial, Helvetica, sans-serif;">5. Are we stretching our creativity to its limits or are we satisfied with what we have always done in the past? New materials, new games refresh programs and the facilitators who deliver them. Are we too bound to the old way of doing things or are we prepared to be more <span style="color: blue;">adventurous</span>?</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi7jqHacwItHOp4JZI7Dpj0UN1Lu6eDZSkU8p27bhNSWfs7pSNXxCvhR4r8NUa1c7jjbJoJ6j6If-CzA8dxX86BjjMp9grwC-jR-dxuudZTaUtoLLlsDYRoB3X64hoVarp3R2lW_8kUvp6O/s1600/31-x_factor.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi7jqHacwItHOp4JZI7Dpj0UN1Lu6eDZSkU8p27bhNSWfs7pSNXxCvhR4r8NUa1c7jjbJoJ6j6If-CzA8dxX86BjjMp9grwC-jR-dxuudZTaUtoLLlsDYRoB3X64hoVarp3R2lW_8kUvp6O/s1600/31-x_factor.png" height="145" width="320" /></a></div>
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<span style="font-family: Arial, Helvetica, sans-serif;">6. How could you do more to create <span style="color: blue;">learning experiences</span> for your participants? What else could be done pre- and post-training to shake things up and to tap in to both the rational and emotional side of the learning experience?</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjLK5kQlJYi720UG0EPLEAulkx_5mVxvdqYPJWSk795-oTB86sD3w8avCi7XdzvpATdn7f-U5kbKhgPC8M78ySwWvwbxq2d6ixwVBA5l2Rt7arp3yJqDUZVf4XENUxv19C7_mAFjGq2-9Ew/s1600/143-Road_Map.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjLK5kQlJYi720UG0EPLEAulkx_5mVxvdqYPJWSk795-oTB86sD3w8avCi7XdzvpATdn7f-U5kbKhgPC8M78ySwWvwbxq2d6ixwVBA5l2Rt7arp3yJqDUZVf4XENUxv19C7_mAFjGq2-9Ew/s1600/143-Road_Map.png" height="264" width="320" /></a></div>
<span style="font-family: Arial, Helvetica, sans-serif;">7. Participants learn so much from each other. Do we have sufficient opportunities for the learning leader to become less important and to <span style="color: blue;">value the contribution of the group</span>?</span><br />
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<span style="font-family: Arial, Helvetica, sans-serif;">8. Are we doing enough to offer <span style="color: blue;">blended solutions</span>? The blends are so rich in this day of technology - are we ensuring that there is such an amazing blend of all forms of learning that the touch-points with learners are multi-faceted?</span><br />
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<span style="background-color: blue; color: #f3f3f3; font-family: Arial, Helvetica, sans-serif;">Let the games begin! Much to be done!</span><br />
<span style="background-color: blue; color: #f3f3f3; font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="font-family: Arial, Helvetica, sans-serif;">Speak to us about how we can train your trainers and designers to create more sessions that deliver great results.</span><br />
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<br />Management Consultancy Internationalhttp://www.blogger.com/profile/01247356417503284880noreply@blogger.com0tag:blogger.com,1999:blog-5589456580180408211.post-61379964425876506382014-02-06T21:23:00.001+11:002014-02-06T21:26:21.381+11:00Danny Bielik’s tips on Securing your Dream Career<br />
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<span style="font-family: Arial,Helvetica,sans-serif;">Danny Bielik’s tips on Securing your Dream Career</span></h1>
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<span style="font-family: Arial,Helvetica,sans-serif;">On the 2GB Courses and Careers Show with Danny Bielik, Danny talks about securing your dream career.</span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;">Here are his top 10 tips:</span><br />
<ul>
<li><span style="font-family: Arial,Helvetica,sans-serif;">If you are looking at a new career, look at one that you<b> reasonably think has a good prospect for growing</b> for a long time. I keep talking about aged care – because people are getting older. I keep talking about community services and health, because of NDIS and Gonski are going to see growth in individualised care. I often talk about <b>more general qualifications</b> at a Diploma level that can help you with a broader range of job opportunities - qualifications such as <a href="http://mci.edu.au/qualification-academy/diploma-of-human-resources-BSB50613">HR</a>, <a href="http://mci.edu.au/qualification-academy/diploma-of-business-administration-BSB50407">Business Administration</a>, <a href="http://mci.edu.au/qualification-academy/diploma-of-project-management-BSB51413">Project Management </a>etc. are in demand in a range of industries. Remember - you can also take advantage of the great government loan programs available such as HECS or <a href="http://www.mciinstitute.edu.au/">VET FEE-HELP</a>.<br /> </span></li>
<li><span style="font-family: Arial,Helvetica,sans-serif;"><b>Be careful of “fad” jobs</b> or ones that are easily
exported – IT, web development and application development. If you’re
looking to develop one of your own apps for a specific market, go for
it, but if you’re looking for a job, good luck.<br /></span></li>
<li><span style="font-family: Arial,Helvetica,sans-serif;"><b>Watch out for declining industries</b> – journalism and
retail, printing and publishing are good examples of today’s “buggy
whip” industries. Think about what industries are going away or under
stress – manufacturing is a good example. If you’re in one of these,
you might be ok, but it won’t hurt to think of what other industries you
could be pursuing pretty smartly.<br /></span></li>
<li><span style="font-family: Arial,Helvetica,sans-serif;"><b>Now is the time to take a look at your CV</b> – these days job agencies and employers receive <b>tons of CVs</b>
at the click of a mouse button. So get rid of the “guff”, no more 10
page CVs. Remember the people who are reading it will make their initial
decision about you in 30 seconds. It’s never too early to tidy and
clean house. Bullet points rule, no long form text. Also remove
general statements like <i>“I am a forward-looking hard worker who
functions well as an individual and as part of a team. I am
self-motivated and friendly.” </i> Oh please – pass the bucket! Kill the management-speak too – anyone who sends me a CV with <i>“High-functioning, circumstantial enterprise rephasing”</i> will find their CV in the “circular repository” (<b>bin</b>).
Oh, and my personal favourite error, if you have made changes in your
CV, make sure you delete all the changes thoroughly before sending it. I
have received CVs with people’s errors and changes and seen them do
things like add $$ to sales figures.<br /></span></li>
<li><span style="font-family: Arial,Helvetica,sans-serif;"><b>Add a profile to <a href="http://www.linkedin.com/company/1008550?trk=prof-0-ovw-curr_pos">LinkedIn</a></b>
– don’t wait until you’re looking for a job – it takes time to build
your profile and time to link to other people. You never know who might
come sniffing your way – if someone is looking for someone LIKE you,
odds-on they’re using LinkedIn. And if you are looking right now for a
job, when you start making changes to your LinkedIn it also tells the
world that you’re looking – so be prepared that your boss may find out.<br /></span></li>
<li><span style="font-family: Arial,Helvetica,sans-serif;"><b>Clean your <a href="http://facebook.com/">Facebook</a> profiles</b>
– don’t put things like “I hate my job” or anything else offensive. It
can be quite straightforward for employers to see it if they know
someone you know.<br /></span></li>
<li><span style="font-family: Arial,Helvetica,sans-serif;"><b>Network</b> – not always online, <b>do it offline too.</b>
Attend industry drinks and conferences, there’s always an association
for everything. A friend of mine used to be the President of the
Australasian Bottled Water Association – who knew there was such a
thing? You might find there’s lots of other jobs, you might equally
find it’s tough out there. Meet people, hand out cards. If you don’t
have any in your job, get some made. <a href="http://www.vistaprint.com.au/free-business-cards.aspx?mk=%2bfree+%2bbusiness+cards&ad=e&crtv=35679530383&psite=mkwid%7cAXFE0qNw&device=c&GP=7%2f11%2f2013+4%3a50%3a40+AM&GPS=2893795083&GNF=0">You can even get them for free on the internet.<br /></a></span></li>
<li><span style="font-family: Arial,Helvetica,sans-serif;"><b>Find out</b> what skills the market is looking for –
then start up-skilling. The skills required in almost any job change
very frequently now and, like an old house you can find yourself
slipping behind. Again, the internet is your best friend, but
networking will help you with this too – join some of the groups on
LinkedIn for your industry. You’ll be amazed at what you find out.<br /></span></li>
<li><span style="font-family: Arial,Helvetica,sans-serif;">Find out <b>what you’re worth</b>. I have put some links to salary surveys <b>below</b> – check them out. You might think you’re worth more than you’re being paid, but it’s really best to know.<br /></span></li>
<li><span style="font-family: Arial,Helvetica,sans-serif;">If you are interviewing for a job, please <b>show courtesy</b>.
Be polite, show up on time, be neat. Thank people for an interview and
any opportunity to apply for a job. I have written words like “LATE”
and “SCRUFFY” on someone’s CV before – do you think they came back for a
second interview? My mother always said it costs nothing to be polite
and let me tell you, as an employer, it really can make all the
difference.</span></li>
</ul>
<span style="font-family: Arial,Helvetica,sans-serif;">General disclaimer – Nothing in this blog intimates that MCI or Danny
Bielik guarantee you can get a job nor keep it. Work hard, work smart,
study well, take control and be nice to others.</span><br />
<span style="font-family: Arial,Helvetica,sans-serif;"><b>Links to Salary Surveys:</b></span><br />
<ul>
<li><span style="font-family: Arial,Helvetica,sans-serif;"><a href="http://www.michaelpage.com.au/salarycentre">Michael Page</a></span></li>
<li><span style="font-family: Arial,Helvetica,sans-serif;"><a href="http://content.mycareer.com.au/salary-centre/">My Career</a></span></li>
<li><span style="font-family: Arial,Helvetica,sans-serif;"><a href="http://www.hays.com.au/salary-guide/">Hays</a></span></li>
</ul>
<br />
<span style="font-family: Arial,Helvetica,sans-serif;"><b>Danny Bielik</b> is a former Ministerial Adviser and CEO of Management Consultancy International. Danny presents the <a href="http://www.2gb.com/tags/danny-bielik">Courses and Careers Show each Thursday</a> on Nights with Steve Price. You can listen to the Courses and Careers Show on 873 2GB in Sydney and <a href="http://2gb.com/">2gb.com</a>. Podcasts are on the 2GB website and iTunes.</span></div>
Management Consultancy Internationalhttp://www.blogger.com/profile/01247356417503284880noreply@blogger.com0tag:blogger.com,1999:blog-5589456580180408211.post-3314957008416181272013-12-30T14:56:00.003+11:002013-12-30T14:57:32.418+11:00The high value of a vocational qualification!<!--[if gte mso 9]><xml>
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<br />
<div class="MsoListParagraphCxSpFirst">
<span style="font-family: Arial,Helvetica,sans-serif;">So, you did not receive notification of
acceptance in to the university of your choice.<span style="mso-spacerun: yes;">
</span>It is not the end of the world – there are massive opportunities for you
to gain a vocational qualification and here are some of the reasons why you
should consider working towards a nationally recognised qualification:</span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><br />
<div class="MsoListParagraphCxSpMiddle">
<br /></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><br />
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 54.0pt; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -18.0pt;">
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">1.<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-size: 7pt; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;"> </span></span></span>Vocational qualifications are highly valued by
employers.<span style="mso-spacerun: yes;"> </span>They indicate that you have
practical know-how that will make a real difference to their business.<span style="mso-spacerun: yes;"> </span>Vocational education in Australia is very
well regarded internationally because of the high standards set by providers –
and this gives you a strong entry point for employment as well as self-employment.</span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><br />
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 54.0pt; mso-add-space: auto;">
<br /></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><br />
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 54.0pt; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -18.0pt;">
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">2.<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-size: 7pt; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;"> </span></span></span>Nationally recognised qualifications can also
provide you with entry in to the academic field.<span style="mso-spacerun: yes;"> </span>They are a way for you to test out whether
you are genuinely interested in the career of your choice and even if you stop
mid-way, you will accumulate credits along the way.</span></div>
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 54.0pt; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -18.0pt;">
<br /></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhvOqmDxRNY4QQ5Ao2oA3eOaEorjbsl7GhwHZX_cjMuOKrG4uP7opwZJIXz-Lr3tYJnZJle0lhZpBpXvv_pwsue2BKby5e18bcF24rvkYGJYWdjJoNIedRPvtmUxpUlmTw6_JmK-tnDO_-r/s1600/Depositphotos_9637353_m.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhvOqmDxRNY4QQ5Ao2oA3eOaEorjbsl7GhwHZX_cjMuOKrG4uP7opwZJIXz-Lr3tYJnZJle0lhZpBpXvv_pwsue2BKby5e18bcF24rvkYGJYWdjJoNIedRPvtmUxpUlmTw6_JmK-tnDO_-r/s1600/Depositphotos_9637353_m.jpg" height="232" width="320" /></a></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg1LC3XpMN4I3mKu1EGHj08OsBkA-CJjJv_CZJmMGbsCohyphenhyphennLKswyIDDM3c15bVTJyFqioIPquvG8SnxNsdvuesX7EpeAJUPjnewAywh7ckQftruhu0HsAkdnzU5o3yrF-vGLrxWcKIwYAY/s1600/149-Roadmap.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><br /></a></div>
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 54.0pt; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -18.0pt;">
<br /></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><br />
<div class="MsoListParagraphCxSpMiddle">
<br /></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><br />
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 54.0pt; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -18.0pt;">
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">3.<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-size: 7pt; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;"> </span></span></span>There is a very wide choice of qualifications
and you can also mix and match to a certain extent through your selection of
elective units.<span style="mso-spacerun: yes;"> </span>This provides you with an
entry point in to your profession and determining what the marketplace is looking
for in terms of skills sets:<span style="mso-spacerun: yes;"> </span>have a look
at the wide range of qualifications that are available:</span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><br />
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 54.0pt; mso-add-space: auto;">
<span style="font-family: Arial,Helvetica,sans-serif;"><a href="http://mciinstitute.edu.au/#">http://mciinstitute.edu.au/#</a></span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><br />
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 54.0pt; mso-add-space: auto;">
<br /></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><br />
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 54.0pt; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -18.0pt;">
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">4.<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-size: 7pt; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;"> </span></span></span>If you were not the top student in your HSC year
for any number of reasons, working towards a nationally recognised qualification
is generally a more gentle entry point in to the world of study.<span style="mso-spacerun: yes;"> </span>Although the standards are high, you have an
option of commencing with a Certificate IV before progressing on to the Diploma
level.<span style="mso-spacerun: yes;"> </span>This builds your confidence and
enables you to adopt a building block approach.<span style="mso-spacerun: yes;">
</span>Because the units are usually portable, you could even gain more than 1
qualification.</span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><br />
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 54.0pt; mso-add-space: auto;">
<span style="font-family: Arial,Helvetica,sans-serif;">Here are some dual qualifications that ensure that you have a wider range
of options as you select your career:</span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><br />
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 54.0pt; mso-add-space: auto;">
<span style="font-family: Arial,Helvetica,sans-serif;"><a href="http://mciinstitute.edu.au/vet-fee-help-course-list.php">http://mciinstitute.edu.au/vet-fee-help-course-list.php</a></span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><br />
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 54.0pt; mso-add-space: auto;">
<br /></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><br />
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 54.0pt; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -18.0pt;">
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">5.<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-size: 7pt; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;"> </span></span></span>Many top executives and managers today will tell
you how a vocational qualification got them their start in life.<span style="mso-spacerun: yes;"> </span>It looks good on a CV because it allows
employers to see that you are someone who makes an effort and has a practical
focus to bring to the workplace.</span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><br />
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 54.0pt; mso-add-space: auto;">
<span style="font-family: Arial,Helvetica,sans-serif;">There are options for qualifications that enable you to find direct entry
in to employment such as the Diploma of Workplace Health and Safety:</span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><br />
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 54.0pt; mso-add-space: auto;">
<span style="font-family: Arial,Helvetica,sans-serif;"><a href="http://mciinstitute.edu.au/vet-fee-help-course/diploma-of-work-health-and-safety-BSB51312">http://mciinstitute.edu.au/vet-fee-help-course/diploma-of-work-health-and-safety-BSB51312</a></span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><br />
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 54.0pt; mso-add-space: auto;">
<br /></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><br />
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 54.0pt; mso-add-space: auto;">
<br /></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">6.<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-size: 7pt; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;"> </span></span></span>Nationally recognised qualifications are not
based on pass/fail.<span style="mso-spacerun: yes;"> </span>You are either
competent or not yet competent and this provides you with many other
opportunities to have a go at presenting the required evidence for assessment.<span style="mso-spacerun: yes;"> </span>There are generally no formal exams and so
for those who don’t perform well in those types of high pressure situations,
you are not usually required to sit for exams.</span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><br />
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<br /></div>
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</span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">7.<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-size: 7pt; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;"> </span></span></span></span></div>
<div class="separator" style="clear: both; text-align: center;">
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<span style="font-family: Arial,Helvetica,sans-serif;">Remember – no one can ever take your education
away from you!<span style="mso-spacerun: yes;"> </span>No matter what career
path you choose, as you learn and grow, and learn some more, you are setting
yourself up to hold a unique position.<span style="mso-spacerun: yes;"> </span></span><br />
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><br />
<div class="MsoNormal" style="text-indent: 36.0pt;">
<br /></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><br />
<div class="MsoNormal" style="text-indent: 36.0pt;">
<span style="font-family: Arial,Helvetica,sans-serif;">For more information on VET
FEE-HELP, go to <a href="http://mciinstitute.edu.au/">http://mciinstitute.edu.au/</a></span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><br />
<div class="MsoNormal" style="text-indent: 36.0pt;">
<span style="font-family: Arial,Helvetica,sans-serif;">Or call 1300 FEE HELP.</span></div>
<a name='more'></a><br />Management Consultancy Internationalhttp://www.blogger.com/profile/01247356417503284880noreply@blogger.com0tag:blogger.com,1999:blog-5589456580180408211.post-62219959262713497992013-12-30T14:47:00.003+11:002013-12-30T14:51:14.511+11:00Factors to consider when choosing a future career – besides aptitude….<!--[if gte mso 9]><xml>
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<span style="font-family: Arial,Helvetica,sans-serif;">When selecting your most appropriate pathway to create the
right entry point to the career of your choice, consider more than just your
aptitude for that direction in life.<span style="mso-spacerun: yes;">
</span>There are so many other factors to take in to consideration – here are
just a few items to add to your ‘what career path do I choose for myself’
checklist:</span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">1.<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-size: 7pt; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;"> </span></span></span></span></div>
<div class="MsoListParagraphCxSpFirst" style="mso-list: l0 level1 lfo1; text-indent: -18.0pt;">
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;"><span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-size: 7pt; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;"> </span></span></span> </span></div>
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<span style="font-family: Arial,Helvetica,sans-serif;">We sometimes hold an ideal image in our minds of
a particular career – which sometimes has absolutely no relation to the reality
of that career.<span style="mso-spacerun: yes;"> </span>We might dream of caring
for animals and playing with them until they are well, when in fact the reality
of life as a vet is far from being as romantic as this.</span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;">Consider living in the shoes of someone in
the career of your choice to get a real feel for what it is like to live and
breathe that role.<span style="mso-spacerun: yes;"> </span>Be realistic about
what the role entails – we all have good days and not so good days at
work.<span style="mso-spacerun: yes;"> </span>Overall though, there does need to
be more that attracts you to a career than detracts you from entering that
field.</span></div>
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<span style="font-family: Arial,Helvetica,sans-serif;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">2.<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-size: 7pt; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;"> </span></span></span>Set yourself up for success by beginning with
the end in mind.<span style="mso-spacerun: yes;"> </span>In other words, have
your goal noted at the end of a page, in both words and created in to images so
that it is really clear and powerful.<span style="mso-spacerun: yes;">
</span>Then think of all the realistic steps you will need to take in order to
arrive at this end point.</span></div>
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<span style="font-family: Arial,Helvetica,sans-serif;">It is worthwhile spending the
time to paint, draw, collage this end image and then fill in all the stages
that will ensure that you reach your goal.<span style="mso-spacerun: yes;">
</span>Sometimes, we are excited by the end point and have to take a deep, calm
breath as we realise the amount of time and energy that is needed to get us to
where we want to be.</span></div>
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<span style="font-family: Arial,Helvetica,sans-serif;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">3.<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-size: 7pt; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;"> </span></span></span> </span><br />
<span style="font-family: Arial,Helvetica,sans-serif;"> It is not always easy to take on feedback from
others – parents, well -meaning friends and family.<span style="mso-spacerun: yes;"> </span>As long as their feedback is provided in a
constructive way, they could well be providing you with information that might
be really useful in determining which direction to follow.<span style="mso-spacerun: yes;"> </span>We all have blind spots and if we are able to
open our ears and our mind to genuinely hearing the feedback we receive, this
will ensure that we have a more balanced approach to finding the right career.<span style="mso-spacerun: yes;"> </span></span></div>
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<span style="font-family: Arial,Helvetica,sans-serif;">If they are not providing you with the
feedback you need, have the guts to ask for it.<span style="mso-spacerun: yes;">
</span>It does not always come across as music to your ears and in some cases
it might be harsh.<span style="mso-spacerun: yes;"> </span>It will however give
you some self-insights and might have an impact on the decisions you take.</span></div>
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<span style="font-family: Arial,Helvetica,sans-serif;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">4.<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-size: 7pt; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;"> </span></span></span>We don’t know what we don’t know!<span style="mso-spacerun: yes;"> </span>We might not be able to draw on expert advice
and we might not even be able to interview others who currently do sit in the
roles we aspire to one day holding ourselves.<span style="mso-spacerun: yes;">
</span>We do however have the responsibility to collect as much data and as
many statistics and documented details as possible.<span style="mso-spacerun: yes;"> </span>It is up to us to do the research and make
decisions based on factual information and not just on gut feel or for other
reasons.</span></div>
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<span style="font-family: Arial,Helvetica,sans-serif;">Find out what the pass / fail rates are of
courses. Know what other students are saying about various institutions.<span style="mso-spacerun: yes;"> </span>Maintain files of information on salary levels,
demand in the workplace for skills sets and anything related to future
prospects.</span></div>
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<span style="font-family: Arial,Helvetica,sans-serif;">Here is some useful information on a range
of management courses that are available through VET FEE-HELP: <a href="http://mciinstitute.edu.au/management">http://mciinstitute.edu.au/management</a></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiIoYZoq2DyKhMPYwKB7leeiqcldCQRl4XnBT2DkeXH2uRhaIyduoGjap-aydq64ZkWi5T3T3tO4OG2uAj6XEhyubwRQgH18ZdDGdScOxnt6LnAh8RMnQc4l5x0vCbBX6ltr0_j0sFU-NnQ/s1600/Depositphotos_3939944_m.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiIoYZoq2DyKhMPYwKB7leeiqcldCQRl4XnBT2DkeXH2uRhaIyduoGjap-aydq64ZkWi5T3T3tO4OG2uAj6XEhyubwRQgH18ZdDGdScOxnt6LnAh8RMnQc4l5x0vCbBX6ltr0_j0sFU-NnQ/s1600/Depositphotos_3939944_m.jpg" height="320" width="320" /></a></div>
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<span style="font-family: Arial,Helvetica,sans-serif;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">5.<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-size: 7pt; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;"> </span></span></span>Be aware that the world is always changing.<span style="mso-spacerun: yes;"> </span>We live in times of huge complexity and
ambiguity and jobs that did not exist a few years ago, are now exciting
opportunities.<span style="mso-spacerun: yes;"> </span>Job titles that were up
until now unheard of, are commonly used in organisations.<span style="mso-spacerun: yes;"> </span>Keep in touch with what is happening in the
business context so that your range of choices is wider than you ever imagined.</span></div>
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<span style="font-family: Arial,Helvetica,sans-serif;">To achieve this, you need to be reading and
listening to news and current affairs programs. Use your network to interview
people who are working in the field you would like to enter to find out what is
really happening there on the ground.<span style="mso-spacerun: yes;">
</span>You will be able to develop a strong picture of what is happening in
various sectors of the economy and where the best opportunities lie.</span></div>
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<span style="font-family: Arial,Helvetica,sans-serif;">Vocational qualifications are an excellent
way of building your confidence and providing you with a solid grounding for
future learning opportunities. <a href="http://mciinstitute.edu.au/vet-fee-help-course-list.php">http://mciinstitute.edu.au/vet-fee-help-course-list.php</a></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjQqdDTYFrv-ujQ5E26ZpZPuy-ZVJIbeM0EShQDi_dWC9-wSRdmatnbKG_rOqA9QmwFhzsKfCvBVkFtPf77ptqdx-WVZQsArUdunS9Kped9tgW-HU8ramRO6Z8161MMBaC7dbrAxXlA-3tb/s1600/22-change_is_good.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjQqdDTYFrv-ujQ5E26ZpZPuy-ZVJIbeM0EShQDi_dWC9-wSRdmatnbKG_rOqA9QmwFhzsKfCvBVkFtPf77ptqdx-WVZQsArUdunS9Kped9tgW-HU8ramRO6Z8161MMBaC7dbrAxXlA-3tb/s1600/22-change_is_good.png" height="320" width="318" /></a></div>
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</span><br />
<div class="MsoListParagraphCxSpMiddle" style="mso-list: l0 level1 lfo1; text-indent: -18.0pt;">
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin;"><span style="mso-list: Ignore;">6.<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-size: 7pt; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;"> </span></span></span>Don’t be put off if you have not yet discovered
your passion in life.<span style="mso-spacerun: yes;"> </span>Yes, one day you
will find that dream job that keeps your blood pumping well.<span style="mso-spacerun: yes;"> </span>If you are not lucky enough for that to
happen to you immediately, be courageous enough to try out many areas until
that right pathway emerges.<span style="mso-spacerun: yes;"> </span>Most of us
are fortunate enough to be able to transfer credits or move in to a new discipline.
Yes, it might cost you some time - and some money.<span style="mso-spacerun: yes;"> </span>But this is a small price to pay in the
bigger scheme of things as you seek a totally fulfilling career that brings you
the type of job satisfaction that you deserve.</span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
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<br /></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
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<span style="font-family: Arial,Helvetica,sans-serif;">And hey, what is wrong with changing
several times until there is something that is a good, strong fit with who you
are.<span style="mso-spacerun: yes;"> </span>There are very few circumstances
where career paths are set in concrete.<span style="mso-spacerun: yes;">
</span>Give it a full go – but have the courage to switch out if you need to.<span style="mso-spacerun: yes;"> </span>And there are many payment options as well including
VET FEE-HELP: <a href="http://mciinstitute.edu.au/vet-fee-help-quick-facts.php">http://mciinstitute.edu.au/vet-fee-help-quick-facts.php</a></span></div>
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<span style="font-family: Arial,Helvetica,sans-serif;">For further assistance and other useful
tips, call us on 1300FEE HELP.<span style="mso-spacerun: yes;"> </span><a href="http://mciinstitute.edu.au/">http://mciinstitute.edu.au/</a></span></div>
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Management Consultancy Internationalhttp://www.blogger.com/profile/01247356417503284880noreply@blogger.com0tag:blogger.com,1999:blog-5589456580180408211.post-75281573975606799412013-12-05T20:18:00.000+11:002013-12-05T20:27:27.306+11:00Expecting a low ATAR in this year’s HSC? Don’t Panic - Follow Danny Bielik’s Tips<!--[if gte mso 9]><xml>
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<i><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-weight: bold;">On the 2GB Courses and Careers Show of 5 December, MCI’s Danny Bielik
discussed tips for those who are concerned that the release of their HSC
results might mean missing out on their preferred place at uni.</span></i></div>
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<br /></div>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-weight: bold;">“Don’t panic,” is Danny’s key message.<span style="mso-spacerun: yes;">
</span>“In 2013, there are a myriad of ways of gaining a tertiary qualification
and if you read the tips on my blog you stand a very good chance of being able
to gain access to your preferred course anyway.”</span></div>
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<br /></div>
<ol style="font-family: Arial,Helvetica,sans-serif;">
<li><b style="color: black;"><span lang="EN-US" style="mso-ansi-language: EN-US;">Consider other options</span></b><span lang="EN-US"> – there
are over 100 private providers of degrees in Australia.<span style="mso-spacerun: yes;"> </span>Every one of them is licensed by the
Government body </span><a href="http://www.teqsa.gov.au/"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-weight: bold;">TEQSA</span></a><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-weight: bold;"> – the
same body that accredits universities. Often, the private Higher Education
Providers can offer a more specialised qualification and approach and ATAR may
not be all they look at for entry.<span style="mso-spacerun: yes;"> </span>Many
of these providers offer the Federal Government’s FEE-HELP loan scheme,
enabling you to defer your fees in the same way as HECS.<span style="mso-spacerun: yes;"> </span>For more information, visit peak bodies </span><a href="http://www.cophe.edu.au/"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-weight: bold;">COPHE</span></a><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-weight: bold;"> or </span><a href="http://www.acpet.edu.au/"><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-weight: bold;">ACPET</span></a><span lang="EN-US">. </span></li>
<li><b style="background-color: blue;"><span lang="EN-US" style="mso-ansi-language: EN-US;"><span><span style="background-color: #cc0000;"></span></span><span style="background-color: white;">Choose a vocational course</span></span></b><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-weight: bold;"> - ask
yourself – why did you choose uni anyway? Will it get you the best result in
the workplace or would a Vocational Education and Training (VET) qualification
be more applicable?<span style="mso-spacerun: yes;"> </span>There are thousands
of qualifications that are considered Nationally Recognised Training at a range
of Government-accredited providers (including MCI, of course).<span style="mso-spacerun: yes;"> </span>You can study a Certificate, Diploma or
Advanced Diploma course and often get access to the Government’s VET FEE-HELP
loan scheme to defer your fees.<span style="mso-spacerun: yes;"> </span>Most
providers don’t require a significant ATAR to enter, as they can offer training
and mentoring that you can’t get at university.<span style="mso-spacerun: yes;">
</span>Many then allow you to continue on to a degree, which leads us to…</span><b><span lang="EN-US" style="mso-ansi-language: EN-US;"> </span></b></li>
<li><b><span lang="EN-US">Choos<span style="background-color: white;"></span>e a pathway</span></b><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-family: Cambria; mso-bidi-font-weight: bold; mso-bidi-theme-font: minor-latin; mso-fareast-font-family: Cambria; mso-fareast-theme-font: minor-latin;"> – there
are a range of providers who allow you to complete a VET qualification as a
precursor to getting into higher education / university.<span style="mso-spacerun: yes;"> </span>Do a Diploma or Advanced Diploma for a year
and it often counts as the equivalent of a year at university.<span style="mso-spacerun: yes;"> </span>PLUS, you get the extra qualification.<span style="mso-spacerun: yes;"> </span>There are a range of specialty pathway
providers such as Navitas or Insearch that specialise in these approaches, plus
many vocational providers such as MCI have arrangements with unis.<span style="mso-spacerun: yes;"> </span>VET FEE-HELP is also offered by many
providers – so no fees up-front.</span></li>
<li><b><span lang="EN-US" style="mso-ansi-language: EN-US;">Same uni – different course</span></b><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-weight: bold;"> – if you
have your heart set on a particular course at a particular university – again,
don’t panic! Often universities will allow you to do an internal transfer. So
you can start in a more generalised degree programme, say Bachelor of Arts and
then after your first year, transfer to your preferred degree.<span style="mso-spacerun: yes;"> </span>Choose your modules carefully in your first
year and it may not require any extra time. Please contact your preferred
university for more details.</span><b><span lang="EN-US"> </span></b></li>
<li><b><span lang="EN-US"> Online study</span></b><span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-weight: bold;"> – Just
about every course is available online now – including a range of vocational
qualifications and higher education degrees.<span style="mso-spacerun: yes;">
</span>Online study is great for people who want to work whilst they study as
it is the ultimate in flexibility. And with online study, a good provider would
offer mentors who can help you progress through your course. Tutors also help
you with difficult course work and your classmates are only a click away in virtual
meeting places.</span></li>
</ol>
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<span lang="EN-US" style="mso-ansi-language: EN-US; mso-bidi-font-weight: bold;">The bottom line is that there are now more options than ever to pursue
your dream in your own way. So please don’t panic, if you don’t get the mark
you wanted – explore these other options.<span style="mso-spacerun: yes;">
</span>They may work out better in the long run anyway.</span></div>
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<br /></div>
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<br /></div>
<div class="MsoNormal" style="font-family: Arial,Helvetica,sans-serif;">
<b><span lang="EN-US" style="mso-ansi-language: EN-US;">Danny
Bielik</span></b><span lang="EN-US" style="mso-ansi-language: EN-US;"> is a
former Ministerial Adviser and CEO of Management Consultancy International.
Danny presents the </span><a href="http://www.2gb.com/tags/danny-bielik"><span lang="EN-US" style="mso-ansi-language: EN-US;">Courses and Careers Show each
Thursday</span></a><span lang="EN-US" style="mso-ansi-language: EN-US;"> on
Nights with Steve Price. You can listen to the Courses and Careers Show
on 873 2GB in Sydney and </span><a href="http://2gb.com/"><span lang="EN-US" style="mso-ansi-language: EN-US;">2gb.com</span></a><span lang="EN-US" style="mso-ansi-language: EN-US;">. Podcasts are on the 2GB website and
iTunes.</span></div>
Management Consultancy Internationalhttp://www.blogger.com/profile/01247356417503284880noreply@blogger.com0tag:blogger.com,1999:blog-5589456580180408211.post-18162313301443220112013-12-02T13:18:00.003+11:002013-12-02T13:18:28.156+11:00Key learnings from Ignition Conference 2013 - and what HR needs to heed!<h2>
<b><span style="font-family: Arial, Helvetica, sans-serif;">Ignition 2013, the Future of Digital. New York City.</span></b></h2>
<span style="font-family: Arial, Helvetica, sans-serif;">When global thought leaders in all matters relating to anything on-line speak – we listen! </span><br />
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="font-family: Arial, Helvetica, sans-serif;">The line-up at this year's conference included <i>Elon Musk</i>, extreme entrepreneur and CEO of Tesla Motors, the first fully electric car taking the USA by storm; Business Hip Hop label magnate <i>Russel Simmons</i> who is revolutionising the world of entertainment through his approach to launching new singers; Executive editor of Linked In, <i>Dan Roth</i>; the CMO of Salesforce, <i>Mike Lazerow;</i> <i>Lewis D’Vorkin</i>, Chief Product Officer of Forbes and <i>Chris Peacock </i>of CNN.</span><br />
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgnvNaUK9KsQfSDdb7G_yPmT2Dau_-w0FSRsj3RbMLoDWIBo_ze7vSHFiq3reEyox6Wb6kPXlkOgW_Bv4giyA59RMoXF5bckuPkial_fOjGzLoIPGsujJcAXDMF_lf0IaIQOqIdfk9Unwhb/s1600/Central+Park.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="239" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgnvNaUK9KsQfSDdb7G_yPmT2Dau_-w0FSRsj3RbMLoDWIBo_ze7vSHFiq3reEyox6Wb6kPXlkOgW_Bv4giyA59RMoXF5bckuPkial_fOjGzLoIPGsujJcAXDMF_lf0IaIQOqIdfk9Unwhb/s320/Central+Park.png" width="320" /></a></div>
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="font-family: Arial, Helvetica, sans-serif;">So what did some of the most powerful players in the digital landscape say that have an impact on HR and on <b>learning and development</b>? </span><br />
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="font-family: Arial, Helvetica, sans-serif;">1.<span class="Apple-tab-span" style="white-space: pre;"> </span>Ignore what is happening on-line at your peril. There are nearly 3 billion people on-line and most of the world’s money is already on line. There are over a billion smart phones sold and people spend about an hour a day on their phone. The desktop market is shrinking and mobile and video are booming.</span><br />
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="font-family: Arial, Helvetica, sans-serif;">The world is now multi-screen and Facebook reaches more people than free TV…. </span><br />
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="font-family: Arial, Helvetica, sans-serif;">Watch out for the next big thing: wearables such as watches or Google glasses; networked houses and remote control lives.</span><br />
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="font-family: Arial, Helvetica, sans-serif;">For more facts and interesting statistics and data:</span><br />
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span>
<a href="http://www.businessinsider.com.au/the-future-of-digital-2013-2013-11#-14"><span style="font-family: Arial, Helvetica, sans-serif;">http://www.businessinsider.com.au/the-future-of-digital-2013-2013-11#-14</span></a><br />
<br />
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span>
<span style="font-family: Arial, Helvetica, sans-serif;">2.<span class="Apple-tab-span" style="white-space: pre;"> </span>Consider carefully how you make use of <b>social media</b>. It is a great way to humanise your brand and to share information. Find the channel that suits you best. This is certainly something for HR and L and D professionals to consider as we raise our own internal brand equity.</span><br />
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<span style="font-family: Arial, Helvetica, sans-serif;">3.<span class="Apple-tab-span" style="white-space: pre;"> </span>In order to get <b>closer to the customer</b>, think about on-line ways of engaging them. One of the most watched adverts of the year on Youtube was the Dove soap campaign: it inspired women to believe that they are beautiful.</span><br />
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<span style="font-family: Arial, Helvetica, sans-serif;">In the case of HR and L and D, it leads us to consider how we can get closer to our stakeholders. We also need to re-imagine the experience that our team, management teams and staff have with us. Can we emulate what happens in a Burberry store where they know who you are and what your buying preferences are as you step in. Very different from an Apple store experience where no one knows who you are. Which possibly explains why the CEO of Burberry is joining Apple…</span><br />
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<span style="font-family: Arial, Helvetica, sans-serif;">4.<span class="Apple-tab-span" style="white-space: pre;"> </span>When it comes to <b>innovation</b>, here are some great lessons shared:</span><br />
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<span style="font-family: Arial, Helvetica, sans-serif;">Most speakers freely acknowledged how many mistakes they make –“we get it wrong at least half the time.” Sometimes, it is simply right idea and wrong time. Be prepared to kill things quickly if they are not working and also resurrect things that could work in different circumstances.</span><br />
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<span style="font-family: Arial, Helvetica, sans-serif;">You also don’t need to be totally certain that your idea is going to eventuate or have a positive outcome. You do need to be reasonably sure that your ideas are supported by data and not simply blind faith. </span><br />
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<span style="font-family: Arial, Helvetica, sans-serif;">Launching things on line does give you the ability to be more nimble and creative and make changes as you go.</span><br />
<span style="font-family: Arial, Helvetica, sans-serif;">A sign of a good company is the ability to recover once you hit the brick wall. Do our HR teams have that ability?</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiMaDnodE64znCM5z7amWW1oSmPa5s2JrVeb4_aUFqJK5nUsx5VW9qm2f9-LPE0SPQjWy7WTG5c9jXyTNSkvxVWPXzhprsHSacq1E-IS1ks1nWFl4OoA-RzYRxMDqo-Achch5KOCqqusoui/s1600/Panel.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="240" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiMaDnodE64znCM5z7amWW1oSmPa5s2JrVeb4_aUFqJK5nUsx5VW9qm2f9-LPE0SPQjWy7WTG5c9jXyTNSkvxVWPXzhprsHSacq1E-IS1ks1nWFl4OoA-RzYRxMDqo-Achch5KOCqqusoui/s320/Panel.jpg" width="320" /></a></div>
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<span style="font-family: Arial, Helvetica, sans-serif;">5.<span class="Apple-tab-span" style="white-space: pre;"> </span>Some great one-liners that have implications in terms of how we think about our roles and strategy within HR:</span><br />
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<li><span style="font-family: Arial, Helvetica, sans-serif;">“Google is now bigger than both the magazine and newspaper industries.”</span></li>
<li><span style="font-family: Arial, Helvetica, sans-serif;">“As a brand your goal should be to stop telling your own story. Inspire others to tell it on your behalf.”</span></li>
<li><span style="font-family: Arial, Helvetica, sans-serif;">"If you unveil something new, do it in an entertaining way."</span></li>
<li><span style="font-family: Arial, Helvetica, sans-serif;">"Don't expect companies to be perfect. We know we are not best at.... But we are great at.... In this way we humanise our brand."</span></li>
<li><span style="font-family: Arial, Helvetica, sans-serif;">"There is no more time for the perfect message. Now we need to get the message to the right person to the right time." <table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjELWY_kpLd1IBsVBS1UFou8iwHrkAeZFlit3s9yiWrWbAgahlPSkRypbb9lemT_qfK75mfj1G1AGsQhxVCNZFXHywT1vjnbEYivZV586ChsDBcGqZZn8KjgGEye-WT0Pukx4Ai7jPVLnS7/s1600/Elon+Musk.JPG" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjELWY_kpLd1IBsVBS1UFou8iwHrkAeZFlit3s9yiWrWbAgahlPSkRypbb9lemT_qfK75mfj1G1AGsQhxVCNZFXHywT1vjnbEYivZV586ChsDBcGqZZn8KjgGEye-WT0Pukx4Ai7jPVLnS7/s1600/Elon+Musk.JPG" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">Denise and radical entrepreneur, Elon Musk</td></tr>
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Management Consultancy Internationalhttp://www.blogger.com/profile/01247356417503284880noreply@blogger.com0tag:blogger.com,1999:blog-5589456580180408211.post-31100509204017425672013-09-27T16:48:00.001+10:002013-09-30T08:22:01.745+10:00Change Management 101<span style="font-family: Arial,Helvetica,sans-serif;">We continue to receive many requests from our clients for change management programs and we offer them excellent workshops following the methodologies and insights of change management gurus such as Prof John Kotter and the Heath brothers.</span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;">During the session, participants tend to ask these types of questions - all to do with very practical steps that are often foremost in the minds of change champions, managers and supervisors. Here is a sample of some of the questions and I would love to hear from you as to how you would respond:</span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;">1. <i>"There is a massive change coming and my team is suffering from change fatigue"</i></span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;">There is no question that we now live in times of VUCA - volatility, uncertainty, complexity and ambiguity. The pace of change is fast and furious. We know this rationally just by looking at the progression in the mobile phone technology that we use daily. When did you last hear any moaning or whinging about the latest release of the iPhone new operating system - even though it certainly does take some getting used to....</span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;">Yet, when it comes to thinking about change in our work environment, all of a sudden we are just worn out by the pace of change.</span><br />
<span style="font-family: Arial,Helvetica,sans-serif;">We suggest that team leaders and managers constantly shake things up in their teams without waiting for the announcement of a major organisational change. If the team has the sense that change is always around them, they will move away from victim thinking. They start to accept that change happens at work - constantly!</span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;">Encourage people to take on different tasks. Invite them to sit in different seats in meetings. Challenge them to do one different thing on their way to or from work. </span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;"><i>2. "I don't believe that the new change is going to work, so how on earth will I sell this to my team?"</i></span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;">This is a tough one because not every business decision is in your sphere of control or influence. Simple fact. Yes, you can try out your influencing skills and motivate upwards in the line to ensure that you improve the processes or the outcomes.</span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;">Sometimes, the reality is that you cannot make any adaptations to what has been decided and you need to make peace with it and move forward. Just having an internal, whinging conversation with yourself about it, is not going to make any difference to the final outcome. But, what it will do is pull the rest of the team down with you in terms of their thinking.</span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;">Without you knowing it, people's eyes are on you all the time. How you talk and how you frame conversations has a powerful impact! No matter how tough the times are, your own concerns and doubts are for behind closed door discussions. In front of the team, you demonstrate quiet confidence and authority. People will role model themselves off your attitude.</span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;">Think Ernest Shackleton - he needed to get his men safely back from their failed expedition but never let on to them just how dire the circumstances were. They all survived. </span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;"><i>3. "The change is being planned by the top management team and they have no idea about the implications on us further down the tree."</i></span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;">Work on your influencing skills. Make sure that you build your level of credibility. YOU need to become the person who top management turns to when they want to know what the impact of the change will be. </span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;">This is not something that you can achieve overnight. It takes a concerted effort to build the right network so that when you need to call on them you can. Remember the strength of weak ties. You need both a very close network as well as a loose network so that when these changes happen, you can tap in to the network to connect you to the right people.</span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;"><i>4. "Not all change is perceived as positive - some involves a re-structure that does not impact everyone in a good way."</i></span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;">Yes, sadly there are changes that have an impact that is not positive. All you can do is be there for those who need your support. Don't make judgements. Simply say that you are there to assist as needed.<i> </i></span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;"><i>5. "Stress levels are through the roof because of the pace of the change."</i></span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;">I would love to say that you should offer the team the MCI stress management course! </span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;">There are techniques that you can use to reduce stress and anxiety. One of my favourite ones is to ask people to remember the very worst thing that has happened to them - and sadly most people have had some really bad things happen to them in their personal lives.</span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;">Compared to those terrible events, usually what we experience in the workplace is relatively minor. We need to remind people of this constantly.</span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;"><i>6. "I have told my team about the changes several times and I am frustrated because there are still questions OR worse still, no one is adopting the new way of doing things"</i></span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;">When we think that we have communicated enough - we have only started! Communicate in different ways. Email is not nearly enough. Say it in team meetings. Use posters. Add in to newsletters if possible.</span><br />
<span style="font-family: Arial,Helvetica,sans-serif;"><i> </i></span><br />
<span style="font-family: Arial,Helvetica,sans-serif;">Where possible, make it in to a game or a challenge. We all love a competition and if there is a way of injecting fun in to it, do so.</span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;">If they are really not taking to the change well, also consider looking at what could be changed in the system or in the environment to make the change easier. Think of the lion in the Animal Kingdom in Disneyworld. Instead of training him and begging him to sit on the rock so that the guests to the park can see him, they heat or cool the rock depending on the weather.</span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;"><i>7. "I am in a company that suffers from analysis-paralysis. So much planning happens and then nothing moves until the last moment - when it is often too late."</i></span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;">This is often a mind-set that permeates many teams. Keep the energy high! Push people to solutionise. Send the message that the view is forward and that near enough is good enough. Don't slip in to paralysis mode yourself. Apply your decision making skills and take a stand on a decision with the facts that are currently available.</span><br />
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<br />Management Consultancy Internationalhttp://www.blogger.com/profile/01247356417503284880noreply@blogger.com0tag:blogger.com,1999:blog-5589456580180408211.post-17803127439123685502013-09-27T15:55:00.001+10:002013-09-27T15:55:58.194+10:00The high value of the LEGO Serious Play methodology!<!--[if gte mso 9]><xml>
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<br />
<div class="MsoPlainText">
<b><span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: small;">Why invest in training if anyone can buy bricks and claim
they are using the LEGO Serious Play method? </span></span></b><br />
<br />
<div style="text-align: center;">
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: small;"> </span></span><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiua6KhY0kWOZXP-XnzaYz5qh8frSbwywqOiBWE9C1GctOLVNBiYckLrWW7iPOywSwellv74VjtvBr88Gxvo7DnJadYg9OBwkUiZu4aH7D59zE_QuyJT9428Ge1FwBKeNGr8n_4eh6JS64O/s1600/DSCF0491.JPG" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="240" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiua6KhY0kWOZXP-XnzaYz5qh8frSbwywqOiBWE9C1GctOLVNBiYckLrWW7iPOywSwellv74VjtvBr88Gxvo7DnJadYg9OBwkUiZu4aH7D59zE_QuyJT9428Ge1FwBKeNGr8n_4eh6JS64O/s320/DSCF0491.JPG" width="320" /></a></div>
</div>
<div class="MsoPlainText">
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: small;"><br /></span></span></div>
<div class="MsoPlainText">
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: small;">Now that LEGO SERIOUS PLAY is open source, any Maria,
Carlos, Kim or Peter can order LEGO SERIOUS PLAY kits and invent
ways to use the kits. </span></span></div>
<div class="MsoPlainText">
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: small;">And naively, people who have not yet benefitted from
LEGO SERIOUS PLAY facilitator training may believe they are experiencing the
LEGO SERIOUS PLAY methodology. After all, they purchased and are using
the special LEGO SERIOUS PLAY kits.</span></span></div>
<div class="MsoPlainText">
<br /></div>
<div class="MsoPlainText">
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: small;">This would be like buying test tubes and thinking
you know how to conduct scientific experiments or buying paints and
attempting to create museum quality art.</span></span></div>
<br />
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: small;">How to playfully coax, coddle and cajole reluctant
participants to build, even when they don't know what to build or why
it's going to help their understanding, is also an acquired art
that one can begin to acquire by learning from the best.</span></span><br />
<br />
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: small;">As trained facilitators know, the science and art of
the LEGO SERIOUS PLAY methodology are embedded in the theoretical
foundations of the methodology and the accumulated experiential learning
of facilitators who have completed training and are actively engaged
in designing and </span></span><br />
<div class="MsoPlainText">
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: small;">facilitating workshops and learning from doing.</span></span><br />
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg970pCJjsVsYJFO0mANeCLN1L5xcxbEgqd1ZKzNAZlOqQ1Bqwhgcp_LKAmg3JG2QUqiMdUs4oipcBGDzgIguGT1KkcsZNWPx9Kn4u3YdgSg-8HkxFApjF7U0_q-KUsYBPIl2IAwy96ORw_/s1600/DSCF0421.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="240" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg970pCJjsVsYJFO0mANeCLN1L5xcxbEgqd1ZKzNAZlOqQ1Bqwhgcp_LKAmg3JG2QUqiMdUs4oipcBGDzgIguGT1KkcsZNWPx9Kn4u3YdgSg-8HkxFApjF7U0_q-KUsYBPIl2IAwy96ORw_/s320/DSCF0421.JPG" width="320" /></a></div>
</div>
<br />
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: small;">The workshop flow and how to engage trust and build
confidence that allow the insights and stories participants share to
go deeper and deeper has to be experienced, and is close to
impossible to explain. And how to question components or elements of the
models others build </span></span><br />
<div class="MsoPlainText">
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: small;">in a non-threatening and productive manner is best
demonstrated in real time.</span></span></div>
<br />
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: small;">How to design open and inspiring challenges, with
enough structure to address the goal of the workshop while still leaving
room for new, unanticipated and surprising constructions and
stories, could be the topic of a Ph.D. dissertation.The days of training are barely enough to provide some parameters and context to create
challenges that get to the essence of complex issues and deeply held
beliefs.</span></span><br />
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj1qEgV4eJ6X36iK4YbAe3r_cT1DTnzGNNswjNTkcJA8wrD8AYuFFC6m1qSXDmNCZeNBMtyaT5rLVYwNRs77LcSgCvwiZDjD0a-WhtXxJnD5SNYQBkrDam2gNQHa2JjtLDZzPt1_6E9pFER/s1600/DSCF0420.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="240" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj1qEgV4eJ6X36iK4YbAe3r_cT1DTnzGNNswjNTkcJA8wrD8AYuFFC6m1qSXDmNCZeNBMtyaT5rLVYwNRs77LcSgCvwiZDjD0a-WhtXxJnD5SNYQBkrDam2gNQHa2JjtLDZzPt1_6E9pFER/s320/DSCF0420.JPG" width="320" /></a></div>
<br />
<div class="MsoPlainText">
<br />
<b><span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: small;">A
Toolkit of Actions that Work!</span></span></b></div>
<br />
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: small;">One of the most powerful aspects of the LEGO SERIOUS
PLAY process is when teams create a landscape where individual models
relate to each other in specific ways or a shared model. Both
processes require the facilitator to empower the confidence of individual
participants while protecting the group from the dominance of one or two
members. And when the group is completely stalled, there are emergency
actions that move the group forward that a skilled trainer will share.</span></span><br />
<div class="MsoPlainText">
<br />
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: small;">The lasting value of LEGO SERIOUS PLAY workshop comes
through the documentation. Trained facilitators are exposed to a
variety of templates and options for ensuring lasting value of
the workshops they design and deliver.</span></span></div>
<div class="MsoPlainText">
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEipwKQrArnDDb5GJqsRM9XcQ2Lku4iw5rWT6-mEwoi0b2BblINmsRaZooh7frO1PxgXUVEZCNkPvZToepoNi5raQm4e_7OJunruQOni9-zv8S9j8ykMlnlNfyk2gnRPS5YIe14bH33dgAD3/s1600/Depositphotos_9637353_m.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="232" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEipwKQrArnDDb5GJqsRM9XcQ2Lku4iw5rWT6-mEwoi0b2BblINmsRaZooh7frO1PxgXUVEZCNkPvZToepoNi5raQm4e_7OJunruQOni9-zv8S9j8ykMlnlNfyk2gnRPS5YIe14bH33dgAD3/s320/Depositphotos_9637353_m.jpg" width="320" /></a></div>
<div class="separator" style="clear: both; text-align: center;">
</div>
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiua6KhY0kWOZXP-XnzaYz5qh8frSbwywqOiBWE9C1GctOLVNBiYckLrWW7iPOywSwellv74VjtvBr88Gxvo7DnJadYg9OBwkUiZu4aH7D59zE_QuyJT9428Ge1FwBKeNGr8n_4eh6JS64O/s1600/DSCF0491.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><br /></a></div>
<br />
<a name='more'></a><span id="goog_1558813931"></span></div>
Management Consultancy Internationalhttp://www.blogger.com/profile/01247356417503284880noreply@blogger.com0tag:blogger.com,1999:blog-5589456580180408211.post-76876872037442286652013-09-16T17:29:00.003+10:002013-09-16T17:29:49.605+10:003 reasons why on-line learning DOES work!<span style="font-family: Arial,Helvetica,sans-serif;">I was a panelist at the recent LEARNX conference in Sydney and there was certainly a large amount of scepticism in the room about on-line learning - and how the self-paced learning model can in fact result in sustainable changes in behaviour.</span><br />
<br />
<span style="font-family: Arial,Helvetica,sans-serif;">I have seen first-had that on-line learning, at the right time and in the right place, can in fact lead to improvements in performance! At the very least, there is as much chance of improvement as there is with face to face training delivery.</span><br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi6qT7oEHsvQg7vRfCpSctFx9Zr8xM9Q-I_Z9-h1Zk0wPybh-r8B3O-aeWSHp4oWVhYCy0Xeusr52I0mefkbCGTBacN6x6JHNLt_6DOg1jw3j_UxHShOHWFVw-4n1dpJvqZ1V9rxC9sBjdY/s1600/19-laptop.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi6qT7oEHsvQg7vRfCpSctFx9Zr8xM9Q-I_Z9-h1Zk0wPybh-r8B3O-aeWSHp4oWVhYCy0Xeusr52I0mefkbCGTBacN6x6JHNLt_6DOg1jw3j_UxHShOHWFVw-4n1dpJvqZ1V9rxC9sBjdY/s1600/19-laptop.png" height="249" width="320" /></a></div>
<br />
<br />
<span style="font-family: Arial,Helvetica,sans-serif;"><br />1. We are becoming so much more accustomed to <span style="color: blue;">the concept of self-service</span>. </span><br />
<span style="font-family: Arial,Helvetica,sans-serif;">Who last went in to a bank to complete a transaction? Who last saw an insurance broker? The shift in the way in which business transactions take place have also had a ripple effect in the on-line learning world. We want our learning in short bite size chunks and we want to access it from our computers, laptops and mobile phones wherever it is more convenient.</span><br />
<span style="font-family: Arial,Helvetica,sans-serif;">Transferring over to on-line learning is no longer attached to the major drama that used to accompany it years ago. It is in fact what is expected by learners!</span><br />
<span style="font-family: Arial,Helvetica,sans-serif;"><br /></span>
<span style="font-family: Arial,Helvetica,sans-serif;">2. The trends in the uptake of on-line learning are on the increase. Major organisations that used to have firewall issues are building their learning LMS <span style="color: blue;">outside of the firewall</span> and are providing options for participants including:</span><br />
<span style="font-family: Arial,Helvetica,sans-serif;"><br /></span>
<br />
<ul>
<li><span style="font-family: Arial,Helvetica,sans-serif;">Engaging and interactive forums for conversations to promote the social side of learning and to make the process more inclusive</span></li>
<li><span style="font-family: Arial,Helvetica,sans-serif;">Interactive exercises and gamification to involve and engage participants</span></li>
<li><span style="font-family: Arial,Helvetica,sans-serif;">A whole range of different ways of learning to appeal to different learning styles such as resource libraries for the theorists and the ability to print out workbooks and job aids for the tactile learners. </span></li>
</ul>
<span style="font-family: Arial,Helvetica,sans-serif;">3. There is a far stronger body of knowledge around <span style="color: blue;">instructional design <span style="color: black;">for on-line learning development. We have more choice with regard to authoring tools and there are more and more examples of excellence around as well as many more case studies that highlight successful roll-outs.</span></span></span><br />
<br />
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: blue;"><span style="color: black;">We have so many <i>better, cheaper, faster</i> ways of implementing the learning and for conducting on-going follow-ups to embed the major outcomes. </span></span></span><br />
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: blue;"><span style="color: black;">Did I mention "better bang for buck"? </span></span></span><br />
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: blue;"><span style="color: black;">Did I also mention, more reach to many more participants?</span></span></span><br />
<br />
<b><span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: blue;"><span style="color: black;">AND - Performance management becomes part of how the whole elearning set-up is created and so training and performance are no longer separated. </span></span></span></b><br />
<br />
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: blue;"><span style="color: black;">Speak to us about our elearning suite of programs to enhance your training!</span></span></span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjMHdI8UlF6_npToTAL28c_5qA6mnMWe3TyhJhMMqHp0ZkrrNkHMLbEugSa1tc_8XwlwgF1oDq8yRKgaziQ0vjt9te6BxhCTvv2wlHQzZITVOEhp35H5Dkxd_6eP5cDPbjvZk8vPbYob7RR/s1600/190-Video_icon.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjMHdI8UlF6_npToTAL28c_5qA6mnMWe3TyhJhMMqHp0ZkrrNkHMLbEugSa1tc_8XwlwgF1oDq8yRKgaziQ0vjt9te6BxhCTvv2wlHQzZITVOEhp35H5Dkxd_6eP5cDPbjvZk8vPbYob7RR/s1600/190-Video_icon.png" height="278" width="320" /></a></div>
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<span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: blue;"><span style="color: black;"> </span></span><span style="background-color: blue;"> </span></span>Management Consultancy Internationalhttp://www.blogger.com/profile/01247356417503284880noreply@blogger.com0tag:blogger.com,1999:blog-5589456580180408211.post-58050038638300726682013-09-02T16:21:00.004+10:002013-09-02T16:21:59.222+10:007 Leadership lessons from the elections<span style="font-family: Arial,Helvetica,sans-serif;">What can the political arena teach us about leadership? No matter which side of politics you sit and who you consider voting for, there have been many examples of some great - and some very poor - leadership skills on display.</span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;">These are some of the key ones that I have noticed over the past few weeks:</span><br />
<span style="font-family: Arial,Helvetica,sans-serif;"><br /></span>
<span style="font-family: Arial,Helvetica,sans-serif;">1. Leaders are <span style="color: blue;"><b>highly articulate</b></span>!<span style="background-color: blue;"></span> They are not only able to present well - they can also formulate their arguments in such a way that they are understandable by a broad audience. They do not ummmm and ahhhh their way through their pitch - they use a fe<span style="background-color: #444444;"><span><span style="background-color: white;"></span></span></span>w well chosen words to capture the key messages.</span><br />
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="background-color: white;"><span></span></span><br /></span>
<span style="font-family: Arial,Helvetica,sans-serif;">2. Great leaders cut through the nonsense and do not hide behind words that are less than truthful. It is just so easy to pick up <span style="background-color: white;"><span></span></span>when someone is not quite upfront with what they are saying. And you know what - that loss of <b><span style="color: blue;">trust</span> </b>plays a huge factor in leadership. If you want buy-in, creating trust is step number 1.</span><br />
<span style="font-family: Arial,Helvetica,sans-serif;"><br /></span>
<span style="font-family: Arial,Helvetica,sans-serif;">3. Leaders use their <span style="color: blue;"><b>body language</b></span> well. They display genuine Duchenne smiles that are go right up to their eyes. There is nothing worse than some false smile that does not light up your face. And whether you want to believe it or not, likeability is a strong factor in leadership. Yes, people who are likeable are able to influence others far more readily.</span><br />
<span style="font-family: Arial,Helvetica,sans-serif;"><br /></span>
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<span style="font-family: Arial,Helvetica,sans-serif;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjjV60hdqRp2bDp1Z-R2N6M7-8hq_JFNHpox1qRyxiDrpNfzrvbZKOpVi-N5gLSrXhJIME65qHSKpM7H7uFk85K5oTw_PbUgXGWivPigARJNCQu4sqCMHhQkHYsBew2FW0Htzt7UOs_uzh2/s1600/Depositphotos_5235112_m.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="228" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjjV60hdqRp2bDp1Z-R2N6M7-8hq_JFNHpox1qRyxiDrpNfzrvbZKOpVi-N5gLSrXhJIME65qHSKpM7H7uFk85K5oTw_PbUgXGWivPigARJNCQu4sqCMHhQkHYsBew2FW0Htzt7UOs_uzh2/s320/Depositphotos_5235112_m.jpg" width="320" /></a></span></div>
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<span style="font-family: Arial,Helvetica,sans-serif;">4. Leaders are there for the long haul and their <span style="color: blue;"><b>egos </b></span>are not the most important part of the equation. Yes, you need to be confident and sure of yourself but no, it is not al<span style="background-color: white;"><span></span></span>l about you alone. In the work context, we know full well how people's egos destroy culture and create dysfunctional teams.</span><br />
<span style="font-family: Arial,Helvetica,sans-serif;"><br /></span>
<span style="font-family: Arial,Helvetica,sans-serif;">5. Great leaders are aware that eyes are on them all the time. They do not really have the time to be able to step backstage and have a minor meltdown. Leaders are quietly <span style="color: blue;"><span style="background-color: blue;"><b><span style="background-color: #eeeeee;"><span><span style="background-color: white;"></span></span></span><span style="background-color: white;"><span>confident </span></span></b></span></span>and minor irritability is well hidden. <span style="background-color: white;"><span></span></span></span><br />
<span style="font-family: Arial,Helvetica,sans-serif;"><br /></span>
<span style="font-family: Arial,Helvetica,sans-serif;">6. We are very quick to form <span style="color: blue;"><b>impressions</b></span> of people so those leaders who are well presented and groomed tend to make that first good impression. Not great that we should f<span style="background-color: white;"><span></span></span>orm opinions based on what people look like, but it does happen: ensure that we do put our best foot forward.</span><br />
<span style="font-family: Arial,Helvetica,sans-serif;"><br /></span>
<span style="font-family: Arial,Helvetica,sans-serif;">7. Don't be afraid to confess to making mistakes. Leaders make errors - they cannot predict and judge every situation accurately. <b><span style="color: blue;">Acknowledging mistakes</span></b> is a way of building up that level of trust and ensuring that lessons are learnt for the future.</span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhl81t0_LANLuC_k0pbfcLjboh1ygCNoS9oMOfTz3ESTslR7yt1vGzgfhu1T3AJnApDjL8v3jtEXlyLu7U_g98wfySB3vPVMb4sU_MrZJAB1CUfnItTDP6vj3qAKPw9RNgj-9VC9U4c3zVN/s1600/Depositphotos_21186915_m.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="266" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhl81t0_LANLuC_k0pbfcLjboh1ygCNoS9oMOfTz3ESTslR7yt1vGzgfhu1T3AJnApDjL8v3jtEXlyLu7U_g98wfySB3vPVMb4sU_MrZJAB1CUfnItTDP6vj3qAKPw9RNgj-9VC9U4c3zVN/s400/Depositphotos_21186915_m.jpg" width="400" /></a></span></div>
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<span style="font-family: Arial,Helvetica,sans-serif;"><br /></span>
<span style="font-family: Arial,Helvetica,sans-serif;">SO: for you in your own organisational context - please, oh please, do not repeat any of these leadership mistakes. It is easy to sit at the ringside and criticise and it is not so easy to act as a leader! Watching these lessons in action is better than reading any book on leadership. They are playing out painfully in the public arena and what we do as leaders plays out in front of our teams. </span><br />
<br />
<span style="font-family: Arial,Helvetica,sans-serif;">Remember that it is time to <span style="color: blue;"><b>play to win!</b></span> Game on!</span>Management Consultancy Internationalhttp://www.blogger.com/profile/01247356417503284880noreply@blogger.com0tag:blogger.com,1999:blog-5589456580180408211.post-91897208684424456852013-07-09T11:44:00.003+10:002013-07-09T11:44:41.231+10:00Create the right context for innovation<!--[if gte mso 9]><xml>
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<div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">Why is <b>organizational climate</b> so vitally important as we set
the context for innovation?</span></div>
<div class="MsoNormal">
<br /></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">This was one of the key messages that came through so strongly
at the Creative Problem Solving Institute 2013 conference in Buffalo, USA.</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiM5I6GcgQKA7G7jqbLwpUye-yqhK-jEraAN27OGKNEu6Tqta74Ac4dUrSBaWM8Q3L3Awn69KxzLhw0o77eNALAUcR4xXv4KI0cvW2oG1A1UVeryA7hVY9d0HF_iZaBPbb6q8awI17doKP-/s1600/Depositphotos_9637353_m.jpg" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" height="232" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiM5I6GcgQKA7G7jqbLwpUye-yqhK-jEraAN27OGKNEu6Tqta74Ac4dUrSBaWM8Q3L3Awn69KxzLhw0o77eNALAUcR4xXv4KI0cvW2oG1A1UVeryA7hVY9d0HF_iZaBPbb6q8awI17doKP-/s320/Depositphotos_9637353_m.jpg" width="320" /></a></div>
<div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;"></span><span style="font-family: Arial,Helvetica,sans-serif;">The climate of the organisation is not the same as the
culture and it is important that we measure it. Once we have some hard data on
what the climate is, this enables us to explore ways that leaders can influence
positive climate change and leverage it to boost performance and promote creative
thinking.</span><span style="font-family: Arial,Helvetica,sans-serif;"></span>
</div>
<span style="font-family: Arial,Helvetica,sans-serif;"></span><div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">If we do not introduce creative problem solving and innovation
in to a context, there is little chance of success.</span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<br /></div>
<div class="MsoNormal" style="text-align: center;">
<span style="color: blue;"><span style="font-family: Arial,Helvetica,sans-serif;">What is climate?</span></span></div>
<span style="color: blue;"><span style="font-family: Arial,Helvetica,sans-serif;">
</span></span><div class="MsoNormal" style="text-align: center;">
<span style="color: blue;"><span style="font-family: Arial,Helvetica,sans-serif;">What is culture?</span></span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">Think about what is in your experience a <b>good place to work.</b></span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">What made it a good workplace?</span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;"><i>Examples</i> are - flexibility, location, people, org purpose
alignment, good work in the world, autonomy, play to win, different roles, very
social, build on ideas, work life balance</span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">How does this make you feel?</span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;"><i>Examples</i> - energized, engaged, creative, energetic, happy,
useful, valued, part of a whole, world changing.</span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">Then - think about the opposite of that - <b>the bad workplace</b>.
<span style="mso-spacerun: yes;"> </span> </span></div>
<div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">Here are <i>examples</i> of what made it so:
inconsistent expectations, no room for growth, politics, mismatch of skills,
authoritarian leadership, instability, squashing ideas, oppressive, silos,
environment, egos, bland</span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">How does that make you feel?<span style="mso-spacerun: yes;">
</span><i>Examples:</i> frustrated, suffocated, insecure, drained, stressed, abused,
unsatisfied, limited, unappreciated, unchallenged, stuck, idiotic, impatient,
headachy, apathetic.</span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">When you experience the great feelings, how do you
behave:<span style="mso-spacerun: yes;"> </span>committed, friendly, open,
respectful, loyal, cheerful, willing to take risks, collaborative, part of a
team, inclusive, initiative, sense of pride.</span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">When you experience the bad feelings, how do you
behave?<span style="mso-spacerun: yes;"> </span><i>Examples</i> - Procrastinate, not
productive, backbiting, dishonest, secretive, minimal amount of work, sleepy,
sporadic, disruptive, lack of caring, aggressive, sick leave, wanting to
change, only there when i had to be, blame others, paranoid, protest
everything, slouched.</span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">So dare we say that there a <b>correlation between workplace
and performance</b>?<span style="mso-spacerun: yes;"> </span></span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">If you compare how people feel and how they perform, there
is a strong correlation. It effects their level of engagement and
retention.<span style="mso-spacerun: yes;"> </span>The magnitude of this impact
is sometimes underrated.</span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">So to distinguish between culture and climate - <span style="color: blue;">culture is
the values, beliefs, traditions and reflects the deeper foundations of the organisation.</span><span style="mso-spacerun: yes;"> </span>What the organisation values is reinforced in
the decisions that are made.<span style="mso-spacerun: yes;"> </span></span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="color: blue;"><span style="font-family: Arial,Helvetica,sans-serif;">Climate is the recurring patterns of feelings and attitudes
and behavior that members of the organisation experience.</span></span></div>
<div class="MsoNormal">
<br /></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">A changing climate eventually has an impact of culture. Climate
is more visible, more on the surface and is easier to change.<span style="mso-spacerun: yes;"> </span></span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">They are not entirely separate - over time as you impact the
climate, you will impact the culture.<span style="mso-spacerun: yes;">
</span>But it is easier to deal with the tree at the top and what is visible
and where there is growth than by messing with the roots of the tree. When you
walk in to an organisation, you can feel the difference.</span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">Uncover your <b>organisation’s climate data</b> to determine what your
current climate is by reviewing the following dimensions:</span></div>
<div class="MsoNormal">
<br /></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">1. <span style="color: blue;">Challenge and involvement</span> – determine what do they do on
day to day basis and how this links and relates to what the purpose of the organisation
is.<span style="mso-spacerun: yes;"> </span>The more people see the connection,
the more likely they are to be engaged.<span style="mso-spacerun: yes;"> </span></span></div>
<div class="MsoNormal">
<br /></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">2. <span style="color: blue;">Measure Freedom</span> - independence of behaviour exerted by
the people such as respecting the individuals and no micro management.<span style="mso-spacerun: yes;"> </span></span></div>
<div class="MsoNormal">
<br /></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">3. <span style="color: blue;">Determine the level of trust and openness</span> - emotional
safety in relationships.<span style="mso-spacerun: yes;"> </span>Is there enough
trust in the relationship to know my short comings.<span style="mso-spacerun: yes;"> </span>The more productive the environment will be
when people can spit out what they want to.</span></div>
<div class="MsoNormal">
<br /></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">4. <span style="color: blue;">Look at the level of risk taking</span> - how people deal with
ambiguity and uncertainty.<span style="mso-spacerun: yes;"> </span>Is there a
level of tolerance for uncertainty?<span style="mso-spacerun: yes;"> </span>We don’t
always have to jump towards dotting the i's and crossing the t's.</span></div>
<div class="MsoNormal">
<br /></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">5. <span style="color: blue;">Ask if there is a climate of debate</span> - occurrence of
encounters and disagreements between viewpoints.<span style="mso-spacerun: yes;"> </span>Is there open and frank conversation and not a
climate of taking things personally.</span></div>
<div class="MsoNormal">
<br /></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">6. <span style="color: blue;">What level of idea support is there</span> - ideas are respected
and nurtured and not thrown out immediately.<span style="mso-spacerun: yes;">
</span>Ideas not killed too soon so that they can move out the door and be
adopted.<span style="mso-spacerun: yes;"> </span>Novelty will otherwise not
survive.</span></div>
<div class="MsoNormal">
<br /></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">7. <span style="color: blue;">How is conflict managed </span>– there is positive and negative
conflict.<span style="mso-spacerun: yes;"> </span>Distinguish between conflict
and debate.<span style="mso-spacerun: yes;"> </span>Conflict results in tension
between people and leads to the deliberate sabotaging of ideas.<span style="mso-spacerun: yes;"> </span>There are also many cases where organisations
try to avoid the conflict and performance is zero unless the areas of friction
are surfaced.</span></div>
<div class="MsoNormal">
<br /></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">8.<span style="color: blue;"> What is the level of playfulness and humour</span> - ability to
behave and interact in a spontaneous way.<span style="mso-spacerun: yes;">
</span>Is humour is accepted no matter the level of the person?<span style="mso-spacerun: yes;"> </span>Great climates weave this playfulness in to work.<span style="mso-spacerun: yes;"> </span>People work to make play happen.<span style="mso-spacerun: yes;"> </span></span></div>
<div class="MsoNormal">
<br /></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">9.<span style="background-color: white;"><span style="color: blue;"><span>How much play time is there </span></span></span>- how much time do we have to develop
and elaborate on new ideas?<span style="mso-spacerun: yes;"> </span></span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<br /></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">These <b>observable and tangible behaviors</b> can be measured.<span style="mso-spacerun: yes;"> </span><span style="mso-spacerun: yes;"> </span>We can
easily see the stagnated organisations that cannot get stuff out the door to
the marketplace.</span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">Climate is the one variable that can be changed – and immediately
innovation has a context and a soil in which to grow.<span style="mso-spacerun: yes;"> </span>Climate has to be constantly watched – you have
to recreate it every day.</span></div>
<div class="MsoNormal">
<br /></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgBFvyKXfAGNVexh_o-1tgIVzln1AE3fW7elrWL7v2FndkWVbvx9Yv5jcAZzqqDoOYyNZ5bnMKPFq2lTDAmzbulB966cHw3xcSER0ZKE_6hxKD7xg4OZAmmauqGINcOGYYIUoUzpoiHH-K1/s1600/shutterstock_FC00059.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="200" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgBFvyKXfAGNVexh_o-1tgIVzln1AE3fW7elrWL7v2FndkWVbvx9Yv5jcAZzqqDoOYyNZ5bnMKPFq2lTDAmzbulB966cHw3xcSER0ZKE_6hxKD7xg4OZAmmauqGINcOGYYIUoUzpoiHH-K1/s200/shutterstock_FC00059.jpg" width="133" /></a></div>
<div class="MsoNormal">
<i><span style="font-family: Arial,Helvetica,sans-serif;">Final notes:</span></i></div>
<div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;"> </span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal" style="margin-left: .25in; mso-list: l1 level1 lfo2; tab-stops: list 27.0pt; text-indent: 0in;">
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: black; font-size: 12pt; line-height: 115%;"><span style="mso-list: Ignore;">1.<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-size: 7pt; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span></span></span>Climate is important and palpable and it is
measurable.<span style="mso-spacerun: yes;"> </span>When you target it
specifically, you can move the needle on these dimensions.</span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal" style="margin-left: .25in; mso-list: l2 level1 lfo3; tab-stops: list 27.0pt; text-indent: 0in;">
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: black; font-size: 12pt; line-height: 115%;"><span style="mso-list: Ignore;">2.<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-size: 7pt; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span></span></span>The climate for innovation is ignored at your
own peril.</span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">
</span><div class="MsoNormal" style="margin-left: .25in; mso-list: l3 level1 lfo4; tab-stops: list 27.0pt; text-indent: 0in;">
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: black; font-size: 12pt; line-height: 115%;"><span style="mso-list: Ignore;">3.<span style="-moz-font-feature-settings: normal; -moz-font-language-override: normal; font-size-adjust: none; font-size: 7pt; font-stretch: normal; font-style: normal; font-variant: normal; font-weight: normal; line-height: normal;">
</span></span></span>This stuff is not soft - it is as hard as you
get! </span></div>
<a name='more'></a><br />
Management Consultancy Internationalhttp://www.blogger.com/profile/01247356417503284880noreply@blogger.com0tag:blogger.com,1999:blog-5589456580180408211.post-7767036465185212612013-07-09T09:27:00.002+10:002013-07-09T09:33:34.081+10:00Unleash the possible - Learnings from CPSI 2013<!--[if gte mso 9]><xml>
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<br />
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<span style="font-family: Arial,Helvetica,sans-serif;">We all have the potential for great results.<span style="mso-spacerun: yes;"> </span>It starts somewhere – it just takes one step
forward to make the impossible, possible!<span style="mso-spacerun: yes;">
</span><span style="mso-spacerun: yes;"> </span>This was the clear message from the
top creative solving conference in the USA, <b>CPSI 2013</b>.</span></div>
<br />
<span style="font-family: Arial,Helvetica,sans-serif;">Here are some more insights that we gained:</span><br />
<div class="MsoNormal">
<br /></div>
<span style="font-family: Arial,Helvetica,sans-serif;">Mary O'Hara Devereaux - <a href="http://global-foresight.net/">http://global-foresight.net/</a>
- was a fabulous speaker who reminded us that we used to think of the future by
extrapolating from the past.<span style="mso-spacerun: yes;"> </span>It no
longer works like that.<span style="mso-spacerun: yes;"> </span> </span><br />
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">We need to
develop a much stronger peripheral vision and look beyond narrow viewpoints. If
we are trying to facilitate change we need to encourage our team to say yes to possibilities.<span style="mso-spacerun: yes;"> </span> </span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">We need courageous creativity so that we can
put forward alternatives that are different from what we have today.</span></div>
<br />
<span style="font-family: Arial,Helvetica,sans-serif;">Mary also warned that you need to look for who is doing your
future now!<span style="mso-spacerun: yes;"> </span>There are always weak
signals of things to come and someone out there is already doing your future,
right now.<span style="mso-spacerun: yes;"> </span>Remember that our competitors
are no longer just local – they are global.</span><br />
<br />
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiGjm4lnmTXoIa6xuVM6EPUnmeVC7asQ2LuZAZ8v1rCXx3qw8b6asG8_49pVoAmJgnxdhJeq4GLrVdi7e6ffPZ2NPGaUW0zwmj3b1_T7sYLheebhAOUkgRXDMCV83q6lGY_KMQTT4kUMJqL/s1600/Photo+slide.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="300" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiGjm4lnmTXoIa6xuVM6EPUnmeVC7asQ2LuZAZ8v1rCXx3qw8b6asG8_49pVoAmJgnxdhJeq4GLrVdi7e6ffPZ2NPGaUW0zwmj3b1_T7sYLheebhAOUkgRXDMCV83q6lGY_KMQTT4kUMJqL/s400/Photo+slide.JPG" width="400" /></a></div>
</div>
<div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;"> Her <b>4 laws of the future</b> are:</span></div>
<div class="MsoNormal">
</div>
<br />
<div class="MsoListParagraphCxSpFirst">
<span style="font-family: Arial,Helvetica,sans-serif;">1. Don’t over-estimate the driving forces in
the short term and underestimate their long term impacts.<span style="mso-spacerun: yes;"> </span>We cannot only respond to the immediate </span></div>
<br />
<div class="MsoListParagraphCxSpLast">
<span style="font-family: Arial,Helvetica,sans-serif;">2. If something is unsustainable, in the long
end it will end.<span style="mso-spacerun: yes;"> </span>Trends are indicating disruptive
shifts in work areas as follows:</span><br />
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">Employee to <span style="color: blue;">entrepreneur</span></span></div>
<div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">Career ladder to <span style="color: blue;">experience portfolio</span></span></div>
<div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">Permanent to <span style="color: blue;">velcro relationships</span></span></div>
<div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">Outsourcing to <span style="color: blue;">crowd sourcing</span></span></div>
<span style="font-family: Arial,Helvetica,sans-serif;">Physical to <span style="color: blue;">digital infrastructure</span></span><br />
<div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">Organizations to <span style="color: blue;">social networks</span></span></div>
<div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">Sharing knowledge to <span style="color: blue;">creating context for persuasive
conversations</span></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoListParagraphCxSpFirst">
<span style="font-family: Arial,Helvetica,sans-serif;">3. Her 3<sup>rd</sup> law of the future is pay
attention to weak signals something in your peripheral vision that is noisy
enough - it could be small but if you scan the horizon, think about these weak
signals.<span style="mso-spacerun: yes;"> </span>Some examples of recent weak
signals include – </span></div>
<br />
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 0in; mso-add-space: auto;">
<i><span style="font-family: Arial,Helvetica,sans-serif;">Most
knowledge workers in the world are women</span></i></div>
<br />
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 0in; mso-add-space: auto;">
<i><span style="font-family: Arial,Helvetica,sans-serif;">Net
speak ‘OMG’ – is this a weak signal of the end of language as we know it?</span></i></div>
<br />
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 0in; mso-add-space: auto;">
<i><span style="font-family: Arial,Helvetica,sans-serif;">3D
printing – we will soon print out household goods for homes</span></i></div>
<br />
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 0in; mso-add-space: auto;">
<i><span style="font-family: Arial,Helvetica,sans-serif;">China
files more patents than Japan</span></i></div>
<br />
<i><span style="font-family: Arial,Helvetica,sans-serif;">Same
sex marriage</span></i><br />
<br />
<i><span style="font-family: Arial,Helvetica,sans-serif;">The
rise of the one person household</span></i><br />
<br />
<i><span style="font-family: Arial,Helvetica,sans-serif;">The
second middle age from 60 - 80</span></i><br />
<br />
<div class="MsoListParagraphCxSpMiddle">
<span style="font-family: Arial,Helvetica,sans-serif;">4. Mary’s next law of the future - beware
of conventional wisdom as it is nearly always wrong.</span></div>
<br />
<div class="MsoListParagraphCxSpMiddle">
<span style="font-family: Arial,Helvetica,sans-serif;">Take the transformation of medicine as one
example.<span style="mso-spacerun: yes;"> </span>The sacred cows have been
turned out to pasture and we turn them in to hamburgers.</span></div>
<br />
<div class="MsoListParagraphCxSpMiddle">
<span style="font-family: Arial,Helvetica,sans-serif;">Don't let the short term cancel to the long
term.</span></div>
<div class="MsoListParagraphCxSpMiddle">
<br /></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgpjgh9nyMRnm9JgfeolKRLnEA-bcBdAnPdwagaVw00RQ7JF0IvdeTJvef_xv21cIHn-y5hMmLX5bl7TvzCNyg0Nch5Nr-8jvTmK-atoumZ97M9qBuby951to4J51F-6Ebq3YPBQX9CJDA1/s1600/photo+slide+2.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="300" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgpjgh9nyMRnm9JgfeolKRLnEA-bcBdAnPdwagaVw00RQ7JF0IvdeTJvef_xv21cIHn-y5hMmLX5bl7TvzCNyg0Nch5Nr-8jvTmK-atoumZ97M9qBuby951to4J51F-6Ebq3YPBQX9CJDA1/s400/photo+slide+2.JPG" width="400" /></a></div>
<div class="MsoListParagraphCxSpMiddle">
<br /></div>
<span style="font-family: Arial,Helvetica,sans-serif;">Mary’s <b>other tips:</b></span><br />
<br />
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 4.5pt; mso-add-space: auto; tab-stops: 0in 4.5pt;">
<span style="font-family: Arial,Helvetica,sans-serif;">1. We are facing the end of work as we know it. We
are looking at more robots and more smart machines.<span style="mso-spacerun: yes;"> </span></span></div>
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 4.5pt; mso-add-space: auto; tab-stops: 0in 4.5pt;">
<br /></div>
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 4.5pt; mso-add-space: auto; tab-stops: 0in 4.5pt;">
<span style="font-family: Arial,Helvetica,sans-serif;">2. Watch for the growing irrelevance of
knowledge.<span style="mso-spacerun: yes;"> </span>There is more and more
knowledge generated but we have to make sense of the knowledge.<span style="mso-spacerun: yes;"> </span>Sense making is now king.<span style="mso-spacerun: yes;"> </span>The real challenge is leveraging knowledge in
the age of big data.</span></div>
<div class="MsoListParagraphCxSpMiddle" style="margin-left: 4.5pt; mso-add-space: auto; tab-stops: 0in 4.5pt;">
<br /></div>
<div class="MsoListParagraphCxSpLast" style="margin-left: 4.5pt; mso-add-space: auto; tab-stops: 0in 4.5pt;">
<span style="font-family: Arial,Helvetica,sans-serif;">3. Look out for the rise of the individual and the ME
economy.<span style="mso-spacerun: yes;"> </span>We want the capability of hyper
personalization to live our dream.</span><br />
<a name='more'></a></div>
Management Consultancy Internationalhttp://www.blogger.com/profile/01247356417503284880noreply@blogger.com0tag:blogger.com,1999:blog-5589456580180408211.post-8308260879256270682013-05-28T12:53:00.000+10:002013-05-28T12:53:34.861+10:00Silicon Valley – the heart of entrepreurism!<!--[if gte mso 9]><xml>
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<span lang="EN-AU"><br /></span></div>
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<span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: small;"><span lang="EN-AU">What an amazing tour arranged by the
incredible CBA Women in Focus Community.<span>
</span>And so many learnings!! </span></span></span></div>
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<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: small;"><span lang="EN-AU">After visits to Ideo, Cisco, Linked In,
Facebook, IBM Venture Capital, Eventbright and many more, here are just a few
key ideas that really stood out:</span></span></span></div>
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<span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: small;">
</span></span><ol start="1" style="margin-top: 0in;" type="1">
<li class="MsoNormal"><span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: small;"><span lang="EN-AU">Be in
perpetual BETA mode.<span> </span>Don’t get so
far down the road in projects that it is too hard to reverse and you are
way too financially and emotionally invested.<span> </span>Prototyping is at the core of
everything. Develop a minimum viable product so you can act quicker and
less expensively.<span> </span>Develop multiple
prototypes around the same challenge and then refine as you go along.
Launch and learn.<span> </span>Get live as soon
as possible and grow as you learn more. </span></span></span></li>
<li class="MsoNormal"><span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: small;"><span lang="EN-AU">Find ways
to articulate your strategy.<span> </span>It is
no use having the strategy sit in a nice spreadsheet that no one
understands clearly.<span> </span>This is the
only way in which you will hold everyone accountable.<span> </span>When you communicate to people about the
strategy, always follow the same template.<span>
</span>For example – start by referring back to the vision.<span> </span>Then talk to the guiding principles that
are set for the short and medium term.<span>
</span>Then set the execution - what initiatives will be in place?<span> </span>Update everyone about how you are
tracking against these guiding principles.<span>
</span>There is then total transparency and people know why you are making
decisions.<span> </span></span></span></span></li>
<li class="MsoNormal"><span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: small;"><span lang="EN-AU">Adaptability
is a key capability. Innovate, lead and move as fast as you can!<span> </span>You might have the best product, but
this in no way guarantees that you will be successful.<span> </span>There is so much competition and in
order to prevail, size and scale might not be enough.<span> </span>Go after those ‘sticky’ customers who
stay with you for your ability to be ahead of the curve.<span> </span>Be able to articulate the value that
you bring to these customers so that things are easier for them.</span></span></span></li>
<li class="MsoNormal"><span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: small;"><span lang="EN-AU">Culture
is the key to business success.<span>
</span>With so much change happening in the market, cultures that remain
glacial are not successful.<span> </span>To
start shifting your culture, think about:</span></span></span></li>
</ol>
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: small;">
</span></span><ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal"><span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: small;"><span lang="EN-AU">Who is
accountable for decisions?<span> </span>Is this
accountability real?<span> </span>How do you
create a common language for decisions?<span>
</span>Put together a common vocabulary.<span>
</span></span></span></span></li>
<li class="MsoNormal"><span style="font-family: Arial,Helvetica,sans-serif;"><span style="font-size: small;"><span lang="EN-AU">Know what
your team thinks of the current culture by doing a survey.<span> </span>Take the results on board and create the
type of culture you are proud to be part of.</span></span></span></li>
</ul>
Management Consultancy Internationalhttp://www.blogger.com/profile/01247356417503284880noreply@blogger.com0tag:blogger.com,1999:blog-5589456580180408211.post-21467838869130181242013-05-28T10:01:00.001+10:002013-05-28T13:07:40.483+10:00Practical programs to foster on-the-job development<!--[if gte mso 9]><xml>
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<br />
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<b style="mso-bidi-font-weight: normal;"><span style="font-size: 14.0pt; mso-bidi-font-family: Arial;"><br /></span></b></div>
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: blue;"><b>What’s
wrong with the following scenario?
</b></span></span><br />
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<span style="font-family: Arial,Helvetica,sans-serif;"><br /></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; text-autospace: none;">
<span style="font-family: Arial,Helvetica,sans-serif;">Day
1: A new sales associate attends a half-day training session to learn about
everything she needs to know on the job. </span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; text-autospace: none;">
<span style="font-family: Arial,Helvetica,sans-serif;">Day
2: She’s mobilised into action during the biggest sale of the year. </span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; text-autospace: none;">
<span style="font-family: Arial,Helvetica,sans-serif;">Day
3: She quits and/or goes insane. </span></div>
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<span style="font-family: Arial,Helvetica,sans-serif;"><br /></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; text-autospace: none;">
<span style="font-family: Arial,Helvetica,sans-serif;">You
don’t have to be a rocket scientist to see that the outcomes are less than
stellar. The sales associate is out of a job and the company is one sales
associate short at a very crucial time. It’s exactly the kind of scenario —
lack of adequate training — that can lead to lost business and diminished
morale, not to mention the wasted time, effort and money spent by the company
to source and hire the individual.<span style="mso-spacerun: yes;"> </span></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; text-autospace: none;">
<span style="font-family: Arial,Helvetica,sans-serif;"><br /></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; text-autospace: none;">
<span style="font-family: Arial,Helvetica,sans-serif;">When
it comes to training staff members to be happy, productive and loyal to your
organisation, sometimes presentations and manuals simply don’t cut it. However
some other approaches, such as on-the-job training and development can be very
effective. In fact, research by the Center for Creative Leadership tells us
that up to 90 percent of what we need to know to do our jobs, we learn on the
job.<span style="mso-spacerun: yes;"> </span>If that’s the case, what are some
of the ways your organisation can foster on-the-job training culture? Here are
three suggestions.</span></div>
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<span style="font-family: Arial,Helvetica,sans-serif;"><br /></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; text-autospace: none;">
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: blue;"><b style="mso-bidi-font-weight: normal;">Establish mentoring programs</b></span></span></div>
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<span style="font-family: Arial,Helvetica,sans-serif;"><br /></span></div>
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<span style="font-family: Arial,Helvetica,sans-serif;">Simply defined, mentoring is a professional relationship in
which an experienced employee assists another in developing specific skills and
knowledge that will enhance the less-experienced person’s professional and
personal growth. Mentoring is a great way to foster loyalty because it
demonstrates your company’s commitment to your employees’ satisfaction and
longer-term career goals. It’s important to recognise that coaching and
mentoring aren’t the same. Mentoring is relational and takes place between two
employees, coaching is functional — and takes place between managers and
employees. As with any new program, ensure you set clear objectives and
determine how the program will be set up and run. It’s also important that your
employees understand the program is optional and that they have a say in the
mentor-mentee match.</span></div>
<div class="MsoNormal" style="line-height: 15.0pt; margin-right: 2.9pt;">
<span style="font-family: Arial,Helvetica,sans-serif;"><br /></span></div>
<div class="MsoNormal" style="line-height: 15.0pt; margin-bottom: 4.5pt; margin-left: 0in; margin-right: 3.0pt; margin-top: 0in;">
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: blue;"><b style="mso-bidi-font-weight: normal;">Help
your managers become better coaches</b></span></span></div>
<div class="MsoNormal" style="mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Arial,Helvetica,sans-serif;"><br /></span></div>
<div class="MsoNormal" style="mso-margin-bottom-alt: auto; mso-margin-top-alt: auto;">
<span style="font-family: Arial,Helvetica,sans-serif;"><span lang="EN" style="mso-ansi-language: EN; mso-fareast-font-family: "Times New Roman";">Coaching is a unique one-on-one relationship in which a manager helps an employee
discover and explore —through meetings, questions and ongoing conversation —
the barriers that hinder performance and how to deal with them. The coaching
process can reveal valuable insights that can be used to drive positive change
for individuals and the organisation overall.<span style="mso-spacerun: yes;">
</span>For coaching to be an integral part of your workplace culture, you’ll
need to ensure that your managers have the support and training they need to
know how to </span><span style="mso-fareast-font-family: "Times New Roman";">maintain
ongoing, two-way dialogue about performance where they share expectations,
provide coaching, answer questions, support employee performance, and solicit
feedback on their own behaviour and performance. Here are a couple of tips:</span></span></div>
<ul style="margin-top: 0in;" type="disc">
<li class="MsoNormal" style="line-height: 115%; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: Arial,Helvetica,sans-serif;"><span style="mso-fareast-font-family: "Times New Roman";">Give
employees regular, ongoing feedback and coaching on their performance,
focusing on desired behaviours and outcomes, and opportunities for
development, not on “failures”. </span></span></li>
<li class="MsoNormal" style="line-height: 115%; mso-list: l0 level1 lfo1; tab-stops: list .5in;"><span style="font-family: Arial,Helvetica,sans-serif;"><span style="mso-fareast-font-family: "Times New Roman";">Keep
the focus of formal performance reviews on shared expectations about work
and performance, continued development and career progression, and contributions
to organisational goals/success, not on ratings and rankings. </span></span></li>
</ul>
<div class="MsoNormal" style="line-height: 15.0pt; margin-bottom: 4.5pt; margin-left: 0in; margin-right: 3.0pt; margin-top: 0in;">
<span style="font-family: Arial,Helvetica,sans-serif;"><br /></span></div>
<div class="MsoNormal" style="line-height: 15.0pt; margin-bottom: 4.5pt; margin-left: 0in; margin-right: 3.0pt; margin-top: 0in;">
<span style="font-family: Arial,Helvetica,sans-serif;"><span style="color: blue;"><b style="mso-bidi-font-weight: normal;">Assign
work buddies</b></span></span></div>
<div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">No one says that every company has to have a formal
mentoring program in place. Consider having your managers pair their less-skilled
or less-experienced employees with high performers who can act as their
"work buddies," guide their work and keep them motivated. A
well-matched work-buddy relationship can help employees who are struggling,
overcome obstacles and find fresh new approaches to solving problems.
Conversely, the high performer can gain valuable experience on how to guide and
manage people who need some direction. It’s win-win for the “work buddies” and
your organisation as a whole.</span></div>
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<span style="font-family: Arial,Helvetica,sans-serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;">One final point, an important thing to consider — and it
almost goes without saying — remember to take into account that everyone is
different. No one gains knowledge, processes information and gains new skills
in exactly the same way. Managers need to get to know their direct report
through ongoing dialogue, regularly scheduled one-on-one meetings and observing
how each employee reacts in different work situations.</span></div>
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<span style="font-family: Arial,Helvetica,sans-serif;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: Arial,Helvetica,sans-serif;"><span lang="EN-NZ" style="mso-ansi-language: EN-NZ; mso-bidi-font-family: Arial; mso-bidi-font-size: 10.0pt;"><a href="https://plus.google.com/109236045399696118783/posts?rel=author">Sean
Conrad</a> helps organisations of all sizes and in all industries enhance their
talent management programs to <a href="http://www.halogensoftware.com/resources/centers-of-excellence/">drive
higher workforce performance</a>. Sean is a senior product analyst at <a href="http://www.halogensoftware.com/products/halogen-eappraisal/">Halogen Software</a>
and a regular contributor to numerous industry <a href="http://www.halogensoftware.com/blog/">blogs</a> and publications.</span></span></div>
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Management Consultancy Internationalhttp://www.blogger.com/profile/01247356417503284880noreply@blogger.com0